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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,165 Reviews

1,165 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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July 13, 2022

Service advisor Isaac provided great customer service. Got me all the answers I was looking for. Will be coming back. More

by Erick G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Jul 15, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Erick, Thank you so much for your positive review! We are delighted that Isaac took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

July 12, 2022

The dealer accommodated my change in appointment and provided same day service. Truly appreciate the extra courtesy. More

by Sfrenche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
Jul 15, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are happy to hear that our team provided you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

July 11, 2022

They stole my kids phones and have been given me the run around for 2 months false promises and no return phone calls no dignity here! More

by Jose.e.loyola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Preston Han
July 06, 2022

Took Jeep in for diagnostic sensor check. Easy check in and check out, Jose O. customer service was great! More

by jvgee2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
Jul 07, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this 5-star review! We are so glad that Jose could be of assistance to you and make your overall experience smooth and efficient. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Jose and the team may serve you again!

June 18, 2022

always great courteous service the only issue I have is that the technicians arent aware of the deals that are available on line I should not have to look for promos that a company provides. All employees More

by lisa1st72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Han
Jun 20, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback! We appreciate you confiding in our dealership with your automotive needs, and we will certainly do our best to ensure that your future visits go much more seamlessly. Please drive safely, and do not hesitate to let us know how we may serve you again in the future!

April 17, 2022

Everyone is very willing to help and knowledgeable about both of my vehicles I've had serviced there, including which modifications will not interfere with warranties. Jonathan assisted us this time for our More

by JuliaO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan, Sebastian Ronga, Preston Han
Apr 18, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Julia, Thank you for taking the time to leave us this positive review! We are so appreciative of your business, and we will certainly provide you with nothing less than our best quality care in your visits to come! Please drive safely, and be sure to give us a call if you ever have any further questions or concerns!

April 12, 2022

I purchased my chrysler 300 from MCDJR and received excellent service and the service department outstanding. Fred Biyzaei is one of a kind and so committed to his job. Great service 👏 More

by Ranellwormley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Apr 13, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are so glad that Fred and the team provided you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

Apr 13, 2022 -

Ranellwormley responded

Your very welcome, an forever customer!🙂

March 29, 2022

Fred Biyzaei in Service was proactive when checking my truck in for service. Fred helped figure needed recall work and gave me a good deal on buy 3, get 4th tire free. More

by spirits.05.novena
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Mar 30, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for leaving Fred this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. Offering top-notch service and deals is always our goal, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to let us know how Frank and the team may serve you again!

March 22, 2022

Fred has always helped us out at the dealership. He is friendly and great customer service. More

by gabysoto218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Preston Han
Mar 22, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Gaby, Thank you for leaving Fred this 5-star review! We are so glad that he could continually be of great assistance to you! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Fred and the team may serve you again!

March 10, 2022

30k service was Very expensive ! I did get two different prices from two different service reps. which was confusing They both ended up within $100 of each other. No loaner cars, e More

by SeansJCW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 11, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback. We apologize for the inconvenience, and we appreciate your patience throughout your experience. It is our pleasure to serve you in any way possible. Please do not hesitate to give us a call if there is anything more that Jonathan or the team may help you with.

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