Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,186 Reviews
Call Service Center (626) 604-9150

1,186 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

Sort by
October 31, 2022

The service dept has been almost perfect. Javier Gonzalez is great. Always courteous, fast, and thorough. So far there's been one glitch. I was getting a weird message, and when I showed it t More

by kristian_solem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Javier Gonzalez, great.
Report | Print
Nov 01, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Kristian! Thank you for your feedback. We're delighted that Javier has always been a reliable service advisor for you and your Jeep. We certainly hope our technician took this information as a learning experience to better serve all our guests who receive the same message. We look forward to making your next visit with us a 5-star experience, so thank you so much for continuing to choose Monrovia CDJR!

October 25, 2022

Isaac Borquez my service writer was a tremendous help and took care of all my needs with ease. More

by Tsullivan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez, Sebastian Ronga, Preston Han
Report | Print
Oct 25, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks a lot for this 5-star review of Isaac! Providing thorough care for your vehicles and attentive communication to vehicle owners is very important to us at Monrovia CDJR, so we're pleased to know Isaac checked those boxes for you. Please don't hesitate to give us a called whenever the team may assist you again. It would be our pleasure!

October 20, 2022

Jesse Martinez was very helpful, twice helped fix the issues plaguing our van and got it done much earlier than expected. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez, Service
Report | Print
Oct 21, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Bob, Thank you so much for your positive review! We are so glad that Jesse could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 10, 2022

This was my first time bringing my 2022 Ram Rebel GT in for service. The vehicle has tremendous personal/sentimental value to me. I selected Monrovia Chrysler Dodge Jeep Ram following a disappointing exper More

by Steve S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Han
Report | Print
Oct 11, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Steve! This is a fantastic review, especially knowing Javier made such a significant impression on you. We're absolutely delighted to hear that Javier provided you with all the support and expertise you were hoping for. Your RAM Rebel deserves the best treatment and we're glad you chose Monrovia CDJR for your Rebel's service. We look forward to making your next appointment just as superb. Thanks again for your 5-star review!

October 07, 2022

Excellent service , Fred is great to work with , it’s great to have a service center that I can trust More

by roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga
Report | Print
Oct 07, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Roy! Thanks so much for stopping by to share your 5-star review. We're delighted to know that Fred provided you with the utmost care for your vehicle's service visit. If Fred and the team may ever assist you again, we hope you won't hesitate to give us a call. We look forward to seeing you next time!

October 07, 2022

Great dealership experience. Quick and very courteous. Offered refreshments while we waited and constant updates. Staff was very friendly More

by JustinC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan
Report | Print
Oct 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Justin! We're happy your service visit was pleasant and informative and that you were comfortable while you waited. Your complete satisfaction means everything to us. We look forward to making your next appointment with us just as great. Let us know if ever the team may be of further assistance to you and your vehicles. It is our pleasure to keep your cars in top condition. See you next time!

September 30, 2022

Isaac was incredible, helped me get my car service in order in a timely fashion. My dad came to drop off my car and he said Isaac was super helpful as well. Thanks man! More

by isaacjsullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Sep 30, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great news! Thanks so much for sharing your 5-star review of Isaac. We are so happy to hear he made your car's check-up a pleasant and efficient experience. We'll be sure to let him know to keep up the good work. If Isaac and the team can ever assist you with any of your automotive needs, please don't hesitate to give us a call. See you next time!

September 29, 2022

Victor Gamboa was very courteous and responsive. The car was ready in the time frame promised. I’ve been going to this dealer for many many years. Good service overall More

by briansbrain2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Gamboa
Report | Print
Sep 29, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Great to hear it! We certainly appreciate your continued business and are so happy your recent visit was an overall success thanks to Victor's support and expertise. We look forward to serving you for many years and hope to make your next visit as superb as this one. Please give us a call if there is ever a question or concern we may address for you. It would be our pleasure. See you next time!

September 29, 2022

Fred’ Helped me with my Truck. He was very professional & had good communication While my truck was in the shop. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Sep 30, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, JJ! Thanks so much for you amazing review of Fred! We're delighted to know your service visit was a great success thanks to Fred's expertise and attention to detail. Your complete satisfaction is what we're here for. Please let us know if we may ever be of further assistance to you. It is our pleasure to keep your truck running in top condition. Have a great weekend!

September 27, 2022

Isaac was very professional. He took care of all my needs and the process was quick and painless. More

by dantinsley67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Sep 27, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your positive review of Isaac! We're delighted to know that Isaac made your experience an excellent one, and he will certainly appreciate having earned your confidence. If we may ever be of service to you again, we hope you won't hesitate to give us a call. We look forward to keeping your vehicles in top shape!

1
...
106
107
108
...
119