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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,154 Reviews

1,154 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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February 22, 2022

Got my oil changed. Isaac was the tech who did the job. Got a curtsey call when the job was almost done. Almost perfect. I give them 4 out of 5 stars and will go back. V More

by Daniel8Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Feb 24, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Daniel, Thank you so much for your feedback. We appreciate your business and will be sure to utilize your comments to enhance our guests' experiences in the future. We wish you safe travels and hope to see you again the next time your vehicle is ready for service!

February 09, 2022

Jose Ortega was polite & professional. Since I was going to stay until the work was finished, I asked Jose to confirm that it would only take a few hours to complete the oil change and tire rotation. The w More

by clausboettger5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
Feb 09, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that Jose could get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels and we look forward to providing you and your vehicle with our best care in your visits to come!

February 09, 2022

I have been coming here for years for service of my cars. Fred Biyzaei is great! He will text & call me with updates. We now have 3 cars that we bring there & always the same great service. More

by Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Feb 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Crystal, Thank you so much for your excellent review and for confiding in our dealership with your service needs. We are overjoyed that the quality of our work continuously meets your satisfaction, and we will certainly provide you and your vehicles with nothing less than our very best care in the years to come! We wish you safe travels. Please do not hesitate to let us know how Fred and the team may serve you again!

February 04, 2022

Had a oil change done on truck a couple of months ago , was not done right,they left something lose ,went back for them to review,they fixed their mistake. I asked for a free oil change,for my next service More

by Jovie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga
Feb 04, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this review. We are so appreciative of your business, and we thank you for the opportunity to make things right. Your safety and satisfaction are of the utmost importance to us. Please do not hesitate to give us a call if there is ever anything more that our team may help you with. We wish you the safest of travels until we meet again!

February 03, 2022

I was able to get my car serviced in a speedy amount of time. Excellent service More

by wdynamite1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Martinez
Feb 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! Offering quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

January 23, 2022

Fred in the service department is quick and always takes good care of my. vehicle. More

by Todd L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Jan 24, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Todd, Thank you for leaving Fred this 5-star review! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to let us know how our team may serve you again!

January 23, 2022

Amazing customer service! Will definitely be back for future maintenance needs. Thanks Monrovia CDJR team! More

by Nicolebohlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han
Jan 24, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Nicole, Thank you so much for your 5-star review! It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than the same quality service in your visits to come. We wish you the safest of travels. Please do not hesitate to let us know how we may serve you again in the future!

January 04, 2022

Fred took care of my jeep very quickly and got me out of there in no time. Everyone was really nice and friendly More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Jan 06, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Jessica, Thank you for sharing this 5-star review! We are pleased to hear that Fred took great care of you and your automotive needs throughout your visit. Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again!

December 29, 2021

I am always pleased with the results the Service Department performs on my Jeep Grand Cherokee. Specifically, the professional and friendly demeanor of Jonathan Jimenez is exemplary. After trouble More

by paxandmuslc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Jan 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that the quality of our work continuously meets your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Jonathan and the team may serve you again!

December 16, 2021

Christian did a great job and had the vehicle ready quicker than my expectations. Very satisfied More

by pchinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 17, 2021 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that Christian could get you and your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible, and we hope to work with you again the next time your vehicle is ready for service!

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