Monrovia Chrysler Dodge Jeep Ram - Service Center

People in the Service Department were professional, engaging, and knowledgeable. Your place had a good vibe, not an obviously upselling commission/driven service department one often encounters. engaging, and knowledgeable. Your place had a good vibe, not an obviously upselling commission/driven service department one often encounters. More

We brought our Jeep Trailhawk in for a service and tire rotation and waited for the car. They were nice and professional and finished the job very timely. rotation and waited for the car. They were nice and professional and finished the job very timely. More

Customer service was awesome. They did their best to get me in and out and service my vehicle as I requested and even fix a recall on my vehicle. My vehicle is running smooth. I’ They did their best to get me in and out and service my vehicle as I requested and even fix a recall on my vehicle. My vehicle is running smooth. I’m very satisfied with their service thank you, Isaac and service team. I will definitely be back in the future to service my Chrysler. More

I wouldn't give you a star at all. Took my 2015 Renegade in because the oil light was on and the code was P1067. Your technicians or idiots couldn't find out what was wrong with the Took my 2015 Renegade in because the oil light was on and the code was P1067. Your technicians or idiots couldn't find out what was wrong with the car. Apparently they can't read a code either. After spending over $5,600.00, the car is worse off than when we took it in. We only put a little over a 100 miles on it and the oil light went back on again and the car shakes like an earthquake. It's not even drivable. Now it's reading another code. Did this $5,600.00 go into the technician's commission? We had some work done in March 2025 that had nothing to do with the oil, did your technicians create a new problem for us to take it back. That's $9,600 in 6 months. I could've had a new engine put in for that. Someone needs to be accountable for this. If I take it back, how much more are you going to charge me to create a new problem. More

My advisor was very thorough in explaining everything my car needed and what the services were doing to it. car needed and what the services were doing to it. More

The service and speed of service were TERRIBLE! The reason for the 5 stars is due to the customer service of the service advisors. Stephanie & Javier were AMAZING! Very friendly, understanding and The reason for the 5 stars is due to the customer service of the service advisors. Stephanie & Javier were AMAZING! Very friendly, understanding and did their best to keep me informed throughout the process. They saved the entire process for me. They are simply Amazing More

Service advisor was helpful, polite and met my expectations. Would return again for service in the future. expectations. Would return again for service in the future. More

This is the worst dealership i have ever been They made me wait for 5 hours and they didn't even check the car . I would rate this dealership a negative 5 . I won't be going to this dealership or recommend me wait for 5 hours and they didn't even check the car . I would rate this dealership a negative 5 . I won't be going to this dealership or recommend it to any of my colleagues More

Service Manager was horrible to work with no response back to the customer un unprofessional back to the customer un unprofessional More

Excellent service from start to finish! I needed an Oil change and I scheduled an appointment with Javier the Service Advisor. I was in and out in no time! Thank you for valuing my time. I I needed an Oil change and I scheduled an appointment with Javier the Service Advisor. I was in and out in no time! Thank you for valuing my time. I will definitely be back. More