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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,179 Reviews

1,179 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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August 15, 2024

Javier is great at his job! Very attentive and knowledgable. Car was finished on time! More

by grovelanecreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier ?
Aug 15, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much! We're delighted the value of Javier's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

August 15, 2024

Alen was my service advisor he was very helpful and friendly. Highly recommend him as your service advisor More

by mba9473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Aug 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Alan's expertise. Please come see us again some day!

August 13, 2024

I elected to have my service completed at Sierra CDJR after experiencing the worst service experience at Envision CDJR in Covina. I was extremely pleased with my service advisor at Sierra- Javier. Javi More

by gaona65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Service Department
Aug 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much! We're delighted the value of Javier's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

August 13, 2024

Friendly and respectful, low price compared with other dealers. Highly recommended . Got a new Pacifica hybrid, hopefully everything goes well More

by chengcheng9876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward
Aug 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

August 12, 2024

The service was good and the communication was good. Our adviser was friendly to us as well More

by fm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Aug 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Fm, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Monrovia CDJR!

August 10, 2024

Went above and beyond to get the car done timely and got me home and back so I didn't have to wait all morning long. Answered questions, made it comfortable and gave me information to get information for po More

by ibtsom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
Aug 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels until we meet again!

August 08, 2024

Alan did a great job communicating and with everything. Thanks to the mechanics that did the job as well. More

by HHHPRODUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Alan! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

August 07, 2024

Only dealership I will come to get my Dodge Charger serviced. Service Advisor Josh does a great job with his customer service, leaves people coming back! Thank you again! More

by Joshua Bretado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Service Department
Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Joshua! We truly appreciate your continued business, and we're glad Josh has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

August 07, 2024

Best dealership to have your car serviced. Thanks so much Josh and Javier for always making sure that my jeep is running in tip top shape! More

by David Siegrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier and Josh
Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback, David! We're pleased you continue to receive the best care and guidance from Josh and Javier. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 07, 2024

Service Advisor was very helpful and attentive throughout service kept me updated and got me everything I needed will be returning thank you! More

by aloreto817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors
Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

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