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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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January 04, 2024

Wendell was awesome! He kept me informed in a timely manner throughout the whole process. More

by rob@sierrajava.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Rob, Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Wendell's efforts could meet your satisfaction! We are thrilled to know that he was awesome and kept you informed on your vehicle in a timely manner while it was being serviced. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 04, 2024

I have always had good service from this dealership since purchasing my Dodge Challenger. Recently I had an oil change and the service advisor, Javier Gonzalez was professional and thorough from dropoff to p More

by jmasud44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Gonzalez
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Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Javier this positive review! We are glad to hear that Javier took great care of you and your Dodge Challenger needs. We are happy to know that he was professional and thorough from drop off to pick up. We appreciate your continued business with us here at Monrovia Chrysler Dodge Jeep Ram. Please do not hesitate to let us know how we may be of further service to you.

January 03, 2024

We always get taken care of by Tony and Fred here for all our service needs on out Dodge 5500. More

by hardwooddeckingdeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Walker and Fred is service
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Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Tony and Fred this fantastic review! We are glad to hear that they took amazing care of you and your Dodge 5500 needs. We are happy to know that they always take care of you. We look forward to serving you again in the future when the time comes.

January 03, 2024

Awesome customer service here at Monrovia CDJR! Javier Gonzalez took care of my services (oil change, complementary wash, and some other general questions). Super personable and knows his stuff. If More

by BRANDMORGAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Javier this flawless review and recommendation! We are thrilled to hear that Javier took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was super personable and knows his stuff. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 31, 2023

Fred is the best! He listens carefully to customers’ concerns and asks good follow-up questions to fully understand what is going on. He has the ability to translate More

by ZUNIGIRL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred (service rep)
Report | Print
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Fred this positive review! We are glad to hear that Fred took great care of you and your automotive needs. We are happy to know that he listened carefully to your concerns and asked good follow up questions to fully understand what is going on with your vehicle. Please do not hesitate to let us know how we may be of further service to you.

December 31, 2023

It was easy to make an appointment and they returned my truck as soon as possible. More

by HERNANDEZJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac from service
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Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Hernandez, We are grateful for you leaving us this awesome review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know it was easy to make an appointment and they returned your truck to you as soon as possible. We hope to see you again the next time your vehicle needs service.

December 31, 2023

Wendell and crew were professional, courteous, and were able to get parts and have job done quickly. Very pleased with our experience. More

by zipcav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell in Service
Report | Print
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Zipcav, Thank you so much for leaving Wendell this terrific review! We are glad to hear that Wendell took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that he was professional and courteous. Please do not hesitate to let us know how we may be of further service to you.

December 30, 2023

Good customer service and the staff was kind enough to let me know of up coming recalls More

by eydantorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were kind enough to let you know of upcoming recalls you have. We hope to see you again the next time your vehicle needs service.

December 30, 2023

Easy to schedule service and prompt check-in and pickup. They gave good explanation of what the plan was and what they would do. The service took a while, but I think that is true everywhere. Would definit More

by leonmualem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Leon, Providing easy and prompt service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they gave good explanation of what the plan was and what they would do. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 30, 2023

Great customer service. I’m a long time customer and I’m always made to feel special. I usually have Fred but Isaiah helped me this time. He was very attentive. More

by SEASPIRIT333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Report | Print
Jan 05, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Isaiah's efforts could meet your satisfaction! We are thrilled to know that he was very attentive. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

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