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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,147 Reviews

1,147 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 04, 2023

Friendly staff, quick turnaround of the service. Hassle free drop-off and appointment setting experience More

by rudyhayek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Rudy! We're delighted the value of our team's efficiency and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 04, 2023

Exelente servició y buena atención resuelven el problema que tengas lo mas pronto posible recomendado 100% . More

by urielvaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes, y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

December 04, 2023

Josh was very helpful in assisting me with getting my car serviced. It’s my first year with Jeep and I am surprised with the great service. More

by rouanne.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
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Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are so glad that Josh and the team took great care of you and your Jeep. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 02, 2023

Josh was amazing and got my truck fixed. Had me in and out quickly with a rental for some warranty work. Great attitude and friendly! More

by enoodles82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Josh's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Josh and the Monrovia CDJR team may serve you.

December 01, 2023

Thank you to Wendell for keeping me updated on the status of my car while they were trying to diagnose the issue & taking the time to help to clarify some questions that I had. More

by E.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

E.H., thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Wendell handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 01, 2023

Always promisand go out of their way for the customers. e the car to be ready when they say More

by goldlinet98
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service advisor Josh did a GREAT job helping me.
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Monrovia CJDR is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

December 01, 2023

Wendell Wright, the service advisor is excellent. He is helpfull and very courteous. He kept me updated on the progress of the vehicle. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Wendell! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 01, 2023

They came through for me! I needed an oil change and tire maintenance along with a recall issue. The team (JOSH, especially) was able to get it all done in one day by being pr More

by roastedtoasted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations and support offered by Josh and our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

December 01, 2023

The service center took me in quick and solved my issue in a reasonable time More

by HERNANDEZJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Issacc
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with this very efficient service visit. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

December 01, 2023

Wendell, my service rep, was amazing. He went well above and beyond to get my van up to speed. More

by damon.g.groves.gjuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Damon, thank you for your trust in our service team! We're happy Wendell provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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