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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,147 Reviews

1,147 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 01, 2023

Excelente servicio en el departamento de reparaciones La persona que nos ayudó fue muy amable More

by mirihernandez890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Muchas gracias por dejarle a nuestro equipo de servicio este comentario positivo. Esperamos que continúe utilizando nuestros servicios y nos recomiende a sus familiares y amigos. Le deseamos que tenga un lindo dia!

November 30, 2023

Very welcoming and clean place. Javier greets us well and always offers coffee! Great attitude and always wants to help out! More

by daviidcuevas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier, Service! 5 stars
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback on Javier! We want all of our guests to be treated to service that is welcoming and reliable, so we're happy that's exactly what Javier has provided for you. We look forward to your next visit!

November 30, 2023

Excellent customer service. Wendall is a gem. Everyone was very helpful and very upfront. The Ram truck was brought in for a recall More

by tomtbea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendall
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Wendell provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call the next time we can assist you!

November 30, 2023

Fred’s personal service is the reason I keep coming back. I’ve moved and your dealership is no longer the closest. He always remembers who I am and goes the extra step to make it a positive experience. More

by antfarmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in service department
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Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Fred has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

November 29, 2023

Fast and quick service I drive all the way from van Nuys to get my car serviced because it’s worth the drive to get good service. More

by Dirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Dirk, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We appreciate you driving all the way out to do business with us here at Monrovia Chrysler Dodge Jeep Ram. Please do not hesitate to let us know how we may be of further service to you.

November 29, 2023

I was able to receive great service. I am pleased and thankful for Javier because he always looks out for me. More

by tmccall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Javier's efforts could meet your satisfaction! We are thrilled to know that he always looks out for you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 27, 2023

Isaac always gives me the best customer service. Will always return for service here will always recommend More

by elmontecollision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Isaac this flawless review and recommendation! We are thrilled to hear that Isaac consistently takes excellent care of you and could provide you with thorough and efficient service. We appreciate your continued business with us here at Monrovia Chrysler Dodge Jeep Ram. We look forward to continue serving you and your future automotive needs for many years to come.

November 26, 2023

I took my Jeep to get serviced without an appointment and Wendall Wright came out to greet me. He was very professional and friendly. He had my car serviced and ready to go within the hour. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendall Wright
Report | Print
Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Stephanie, Thank you very much for leaving Wendell this superb review! We are glad to hear that Wendell took great care of you and your automotive needs. We are happy to know that he was very professional and friendly. We hope to see you again the next time your vehicle needs service.

November 26, 2023

Fred did an incredible job inspecting the car and addressing all of the details thoroughly, including the recalls. He made sure to call me with updates and pushed to get the services completed the fo More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in Service Dept
Report | Print
Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

MM, Providing thorough and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Fred's efforts could meet your satisfaction! We are thrilled to know that he made sure to call you with updates on your vehicle. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 26, 2023

i like how you guys gave us a ride there and back to the shop and back to my house. You guys also have outgoing customer service More

by mpo04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Curiel, Irvin Vasquez, Eddie Gonzalez, Bryan Banquells, Cristian Moreno
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Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving us this terrific review! We are thrilled to hear that our team took excellent care of you and could provide you with quality and efficient service. We are pleased to know that they gave you a ride back home and back to the dealership when your vehicle was done being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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