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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,147 Reviews

1,147 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 24, 2023

Great customer service . . highly recommend . Will definitely take me vehicle back here for any service More

by jose_talamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service reps
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Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Jose! Thank you for letting us know how pleased you were with the exceptional service our team delivered. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 24, 2023

Great service Wendell was communicative and made sure everything was in good order. Appreciate all the help More

by saljaimes14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Wendell and the Monrovia CDJR team may serve you.

October 24, 2023

The service department was very helpful and quick to change my oil and tire rotation. Also, acknowledged my online coupon. More

by munozfamily816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Martinez
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Oct 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations and convenience offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

October 23, 2023

Wendall is a great person. He always keeps me updated with the service. He's polite, and professional. We will continue to go there, because the customer service is DOPE!!! More

by kenkj1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendall Wright
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Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We truly appreciate your continued business, and we're glad Wendell has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

October 23, 2023

Fred explained everything and got my vehicle out early which made me happy very much More

by joegagnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! We're happy Fred handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 23, 2023

Was assisted by javier and he was great. . very mindful and attentive to what my vehicle needed ..went out of his wag to make everything easy and quick most definitely satisfied with his cust More

by ecarrillo31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Javier! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 23, 2023

our service advisor, Wendel was great in communicating everything going on with our car and how long it would take More

by levillegas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendel
Report | Print
Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Wendell's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

October 21, 2023

Evertime I come do service to my vehicle I have the great experience and customer service from Fred. He is always doing an amazing job. More

by cathyrramirez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Oct 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love, Cathy! We're thrilled you always enjoy working with Fred and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

October 20, 2023

Though pricing is high, I was thankful to Monrovia CDJR for being attentive to my car issues. I am especially pleased with the service provided by Isaac. He was attentive, understanding, and transparent re More

by A27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac (Service Dept) 5 stars
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Oct 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Isaac took such exceptional care of you and your vehicle this time. Thank you for making Monrovia CDJR your #1 choice for service!

October 19, 2023

They got my work vehicle done in good time under warranty. Fred was very helpful. More

by colayco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Oct 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Fred assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

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