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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,162 Reviews

1,162 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 28, 2023

Very helpful and informative service department that helps get your vehicle back to you in a timely manner More

by e.wendler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love! We're thrilled you always enjoy working with the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

October 28, 2023

They solved my issue in a timely manner, service rep was fast and very helpful. More

by damian09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
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Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Damian! We're delighted the value of our team's support and efficiency exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 28, 2023

Phone call when i scheduled the appt wasn't particularly friendly but the service advisors at the dealership were great More

by candice.l.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Candice, thank you for stopping by to share positive feedback on our service team. We're happy they made sure your experience was pleasant and helpful. Your comment about scheduling has been forwarded to management and is greatly appreciated. Safe travels until your next visit!

October 28, 2023

Very helpful and pleasant experience the staff went above and beyond for me. He was very nice and helpful. More

by estela.ocon56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell W
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with your service advisor's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

October 27, 2023

They got the work done pretty fast and had my car back to me in good time More

by dodom10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

October 27, 2023

Great, professional service! Isaac stayed in touch as did Stellantis with updates and progress. I truly appreciate the team work both parties put into my issue to get the job don More

by traceys_home
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Isaac's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 27, 2023

Wendell was amazing! He got our new key made in less time than he quoted AND washed my car! It was a completely headache free visit and Wendell was a cheerful and highl More

by chadparsells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Chad, thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Monrovia CDJR team may serve you.

October 27, 2023

I really like the service Isaac provides. Thank you very much for helping me get the latch stop repaired. More

by bubbs120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Isaac provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 27, 2023

issac is awesome always professional and curtious need more reps like him will always go back here More

by jackvo710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
issac
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Isaac! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

October 27, 2023

My experience with Monrovia Chrysler was easy and painless.Service tech understood exactly what i wanted,I’ll definitely return in the future . More

by al4usc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech,Javier Gonzalez
Report | Print
Oct 31, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

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