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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,146 Reviews

1,146 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 17, 2023

Easy going, always smooth service, great customer service, great experience every time, can always rely on the service to be done right More

by salasricky14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Oct 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Fantastic! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

October 17, 2023

The day I collected my vehicle as soon as I got on the freeway the vehicle shut off in the middle of the freeway and was leaking fuel. I had to push the vehicle over to the side of the freeway. At the sam More

by andrewgraciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred
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Oct 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Mr. Graciano, it was a pleasure to have the chance to speak with you yesterday. We are looking forward to getting your Jeep into the shop and thoroughly addressing all of these issues. Thank you for giving us the opportunity to make things right. Tony Walker twalker@monroviacdjr.com Service Manager Monrovia CDJR

October 17, 2023

Isaac demonstrated professionalism and communicated throughout the entire process. Will definitely bring my car back for future service More

by angieyu888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac service
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Oct 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Isaac handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 16, 2023

Check in and pick up was easy and smooth! It did take 4 days to replace both car battery and auxiliary battery. With no rental or courtesy vehicle offered/available. Still waiting on my side More

by Arobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell wright
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October 15, 2023

Excelente atención el señor Javier m dio buen precio d los servios q necesitaba m camioneta dogde ram 2014 More

by marvin perez cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier del departamento d servicio
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Oct 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

¡Muchas gracias por dejarle a Javier este maravilloso comentario! Su satisfacción es nuestra principal prioridad y esperamos seguir sirviéndole durante muchos años.

October 14, 2023

Great service, Wendell at CDJR took care of everything and made the whole experience painless! More

by david.j.watson95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, David! Thank you for letting us know how pleased you were with Wendell's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 14, 2023

Jesse in service was great and a pleasure to work with I would definitely go back for sales and service More

by sotoanthony81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service , Julio Curiel
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Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jesse handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 14, 2023

Issac was awesome best service in 4 dodge dealerships I’ve been too definitely recommend it More

by JORGECALDERON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Jorge, thank you for recognizing Isaac's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Monrovia CDJR team may serve you.

October 14, 2023

Great customer service. Overall satisfied with my service visit to Monrovia Chrysler Dodge Jeep Ram. More

by pabloramirezrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Pablo, thanks for taking a moment to share positive and encouraging feedback with us! Your business is greatly appreciated, and we hope to continue being your #1 choice for years to come. See you next time!

October 13, 2023

Javier Gonzalez at the service center was a big help, got me back on the road in not time. Will definitely be returning for future services. More

by Javier Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Oct 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Javier! Thank you for letting us know how pleased you were with Javier's efficient service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may be of service to you again!

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