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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,146 Reviews

1,146 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 08, 2023

Service on the jeep was great, Mr. Javier was efficient & professional. Recommend this dealership, they earned & well represented the stars of reviews. More

by AMCHOU810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means the world to us, and we're pleased you enjoyed the exceptional service offered by Javier. We hope you'll continue to make Monrovia CDJR your first choice for Jeep service!

October 07, 2023

Excellent Customer Service. Made a request to have everything checked out along with an oil change. I was very surprised when Fred in the service department told me my car was r More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in Service Dept
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Fred! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your vehicle's service needs. We look forward to ensuring more high quality service at your next appointment!

October 07, 2023

Very satisfied customer -- Jarvier Gonzales is my trusted service advisor at Monrovia Chrysler. I know my Hybrid Pacifica is in good hands when I left it with Jarvier. More

by egkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarvier Gonzales in Service Department
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for trusting our service team with your vehicle's needs! We're happy Javier provided your Pacifica with another thorough service visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 07, 2023

Great once all work was done. It took two weeks to complete the job so this was the only issue More

by natnat96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team efforts by sharing your 5-star review! We sincerely appreciate your patience, and we hope you won't hesitate to call the next time the Monrovia CDJR team may serve you. Safe travels until then!

October 07, 2023

It was great experience I found what I was looking for Bryan was a great help More

by yovis84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador, Bryan Banquells
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks so much for your thoughtful feedback. We're glad Bryan took the time to fully address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

October 06, 2023

They all have nice attitudes and sweet service to me. They can concern any question what I want to resolve. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Oct 06, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Judy, thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

October 06, 2023

Javier was fantastic. He explained everything well and got me on my way. Thanks for everything. More

by paul@omalleyfc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Oct 06, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Paul! Thank you for letting us know how pleased you were with Javier's efficient assistance. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may be of service to you again!

October 04, 2023

Frank did a wonderful job keeping me informed about the repair work and delays, thank you More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Oct 06, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Andy, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Frank handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 03, 2023

Isaac was great at communicating, and providing real-time updates. The work was timely and satisfactory. More

by SAROARMENIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Oct 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing the positive experience you had with Isaac! Offering thorough and efficient service is so important to us, and we are glad that Isaac provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

October 02, 2023

Javier has lended great customer service and has been attentive every visit. He keeps his word and there is never any hidden fees. Very forthcoming as a service department. More

by Ebsan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Oct 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are delighted that Javier could provide you with thorough and efficient service. It is our pleasure to assist you and we hope that you continue to choose us for all of your future automotive needs!

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