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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,147 Reviews

1,147 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 02, 2023

Javier has lended great customer service and has been attentive every visit. He keeps his word and there is never any hidden fees. Very forthcoming as a service department. More

by Ebsan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Oct 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are delighted that Javier could provide you with thorough and efficient service. It is our pleasure to assist you and we hope that you continue to choose us for all of your future automotive needs!

October 01, 2023

Isaac was a great help in the service department. Good experience along with uber services. More

by mwasco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Isaac's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Isaac and the Monrovia CDJR team may serve you. Safe travels until then!

October 01, 2023

Jesse was amazing, very helpful, as well as respectful. Took time to listen to my concerns. Thank you. More

by jst1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jesse handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

September 30, 2023

Great dealership will recommend javier to be ur service adviser he really talk to u about everything that going on with ur car More

by CABOOSE11759
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
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Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Javier has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

September 30, 2023

Great service! Fast and reliable. Even got my floor mat back with a clean vehicle. More

by askinla4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Montez
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Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you were with the efficient and thorough service our team provided for you. We wish you the safest of travels until we may be of service to you again!

September 30, 2023

I had a great experience bringing my Jeep for a service. Everyone was attentive to take care of my concerns. They communicated with me throughout the whole process of getting my Jeep fixed. I recommend bri More

by BernadetteTecson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit, Bernadette! Your satisfaction means the world to us, and we're pleased you enjoyed the accommodations offered by our service team. We hope you'll continue to make Monrovia CDJR your first choice for service!

September 30, 2023

I appreciate the great customer service from Isaac. He went above and beyond to be helpful. Thanks! More

by BRADLEYBRYANTPSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Isaac's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

September 30, 2023

Great Customer Service Wendell Made sure i was TAKEN CARE OF AND MY CAR, PHENOMENAL More

by chrissandoval307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Chris! We're delighted the value of Wendell's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 28, 2023

I bought my jeep here because they had exactly the one I wanted sitting on the lot, and they gave me a good deal. I figured that if the service at this dealer disappointed, I'd find somewhere that was bette More

by kristian_solem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall names of who I worked with in sales. Everyone was competent, helpful, and professional...
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Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Kristian, thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Wendell and the Monrovia CDJR team may serve you. Safe travels until then!

September 28, 2023

Called Monrovia CDJR and spoke with service advisor Isaac Borquez about the see dealer codes on my 2018 ram 5500. Great experience with Mr. Borquez not only was he friendly and knowledgable, he was able to g More

by sfcw232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Steve! Thank you for letting us know how pleased you were with Isaac's accommodating service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

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