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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,151 Reviews

1,151 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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September 19, 2023

This is the best Jeep dealership and service center around! I wish I would have known about them before I bought my 1st Jeep at the other location. More

by kllugo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier in the service center!
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Sep 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review of our dealership! We sincerely appreciate your continued business, and we're glad our team continues to take exceptional care of you and your Jeep. Thank you for always choosing Monrovia CDJR!!

September 18, 2023

Service Dept. was great. Javier was awesome as well with his customer service as he was expectational More

by jsimms91001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review! We're glad the value of Javier's expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 17, 2023

Very professional and welcoming! !! Highly recommend coming here for your service they are also very fast compared to most dealership services!!! More

by apizanabetancourt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on our service team! We're pleased they got your vehicle taken care of in a very timely manner. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 17, 2023

I bring my car to Monrovia Chrysler for the recall, I also do oil change and tire rotation at the same time. Wendell updates the status every couple of hours, good customer services as always, thanks Wen More

by IVY228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely review! We truly appreciate your continued business, and we're so happy Wendell has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for automotive service!

September 17, 2023

Thanks for the great service. The service agent was attentive, kind and well informed about our customer needs!! More

by Leticia.beltransandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name.
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Leticia, thanks for letting us know how satisfied you were with our team's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

September 16, 2023

Took 3 day to diagnostic the problem and another 5 days to finish the repair. Another shop was able to diagnose the problem under an hour prior to me dropping h car off at the dealer. IF the repair was More

by dereklu
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber who i dealt with, service adviser not very friendly. , Victor Gamboa, Julio Curiel
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to share your feedback with us. We're truly sorry this experience did not live up to your expectations for value and convenience. We would like to address your concerns but need some information from you, first. Please reach out to me when you have a moment. I would be more than happy to assist you. Tony Walker mwalker@monroviacdjr.com Service Manager Monrovia CDJR

September 15, 2023

You have to get there early to get the service, but it was worth it and took care of all maintenance necessary. More

by dietitian411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on your service visit! We're glad our team addressed all of your service needs to your complete satisfaction. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 15, 2023

Muy buen servicio la espera es poca las personas son muy amables y te ayudan en lo Que nesecitas totalmente satisfecho More

by franklinalvarado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Franklin, gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Mil gracias!

September 15, 2023

The service was excellent and Javier Gonzalez was great. He was knowledgeable, courteous and really took care of me. I will definitely return. More

by ajd.rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your business, and we're happy Javier took such great care of you and your Jeep. Thank you for making Monrovia CDJR your #1 choice for automotive service!

September 14, 2023

Great place to get your car serviced. Wendell assisted me. He is great to work with. Friendly, knowledgeable and professional. More

by Steven O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Sep 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Wendell's assistance, Steven! We're pleased he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as reliable. See you then!

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