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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,151 Reviews

1,151 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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September 14, 2023

Isaac was great to work with and comped my deductible. Will definitely bring my car back to Monrovia More

by brettmeznarich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Sep 15, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your thoughtful review of Isaac, your trusted service advisor! Nothing means more to us than your complete satisfaction, so we're happy he did everything he could to make this experience accommodating. We'll see you at your next appointment!

September 14, 2023

Service was prompt. Javier made paperwork process simple and efficient. Will return for future service. More

by jadret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Sep 15, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! We sincerely appreciate your business, and we're pleased Javier provided you with a super convenient service visit. We hope to ensure the same high quality experience at your next appointment!

September 13, 2023

The service team was very helpful, courteous and informative on their service being done on my vehicle More

by ralph.ramirez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Sep 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Ralph! We truly appreciate your business, and we're glad our team took such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for automotive service!

September 13, 2023

Great service,and they arealways available. Let you know about every issue and your choices. More

by judinuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dred and Wendell
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Sep 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on our service team! We're delighted they addressed your concerns thoroughly and provided an overall exceptional experience. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 12, 2023

the best, always friendly and helpful. I would definitely recommend everyone come here for service. More

by yueee.wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Sep 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how happy you were with the service our team provided for you! Your satisfaction means the world to us, and we hope you won't hesitate to call the next time we may assist you with your automotive needs. Thanks for choosing Monrovia CDJR!

September 10, 2023

Javier is the best when it comes to going to the dealership to do something as simple as an oil change. Goes above and beyond for the customer. Monrovia Dodge is my go to spot when I need anything d More

by christian.alvare7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback, Christian! We're truly appreciate your business, and we're glad Javier continues to be a reliable resource for your automotive needs. We look forward to being of service to you for many more years to come!

September 10, 2023

We like coming at this dealer because they are very friendly and they have Excelent customer service, More

by Rosabarrios121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier González
Report | Print
Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Rosa, thank you for letting us know how happy you've been getting your vehicle serviced with us! Your satisfaction is our highest priority, so we're pleased our team continues to provide you with exceptional service and insight about your vehicle's needs. Thanks for always choosing Monrovia CDJR!

September 10, 2023

Great service experience, Fred my service manager was very helpful and knowledgable .and friendly and prompt More

by carey.dsouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, Carey! Thank you for stopping by to share thoughtful feedback on your trusted service advisor, Fred. We're so happy Fred handled your Jeep's needs with great communication and diligence. We hope to work with you again some day!

September 09, 2023

Jesse Martinez was an amazing help to me! He was able to provide a Lyft for me to and fro the dealership while my car was being worked on. More

by venicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Fantastic! We're so pleased to hear that, Venicia. Thanks for taking a moment to give credit to Jesse for providing you with an accommodating experience in our service department. We look forward to making your next appointment just as amazing!

September 09, 2023

All work that was ordered appears to have been completed on time and within the estimate. More

by rob@neighborhoodpawn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with this service visit, Rob! We're pleased our team handled your vehicle's needs efficiently, and returned you safely to the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

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