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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,152 Reviews

1,152 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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July 20, 2023

GREAT SERVICE. THEY ARE VERY HELPFUL. ENJOY THE COFFEE VERY MUCH. THEY EVEN PROVIDE ME WITH THE LOANER. More

by t.wong1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Jul 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Excellent! Thanks for letting us know how much you appreciated the service and our accommodations. We're truly appreciate your business, and it is a pleasure to provide you with convenient and reliable service. Safe travels until we see you again!

July 20, 2023

Fred takes care of business and has been good to me . The mechanics are great! I have never had any major issues with my car thanks to them . Overall friendly service place,Fred gets me a ride back and f More

by ROBCULVER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Jul 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for your fabulous feedback, Rob! We're so pleased Fred and the Monrovia CDJR service team always deliver an exceptional experience for you. We hope you'll continue to choose us for all your automotive needs. See you next time!

July 18, 2023

This dealer has always taken me in without an appointment. I appreciate getting a ride to my place of work which is nearby, it’s very convenient! Thank you. More

by melissarubio68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Jul 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the positive review, Melissa! We're pleased our team handled your service visit with promptness and diligence. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

July 18, 2023

I walked in and they took me right away. They even took a shorter time than what they originally said. More

by rachellesigala84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Windal
Jul 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Rachelle, thanks for taking a moment to give credit to Wendell and the team for making your service visit quick and convenient. If you should have any questions or concerns, please don't hesitate to call. It's always our pleasure to assist you!

July 18, 2023

I do all my Jeep maintenance at Monrovia Jeep and Javier Gonzalez always treats me with the upmost respect and honesty. Happy to be coming here. More

by rosa_v58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jul 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Rosa! Thank you for stopping by to share your positive review of Javier and Monrovia CDJR. We're so pleased Javier consistently makes your Jeep's service visits thorough and accommodating. We look forward to ensuring the same circumstances at your next appointment!

July 17, 2023

I trust the service here; all the techs I've dealt with have always been honest with me in what is needed for my vehicle. The previous dealer I used to go to had said I needed new brakes, and soon; when I More

by apariciofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Overall
Jul 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're honored by your trust in our service team, and we hope to have many more opportunities to earn it. We wish you the safest of travels until we meet again!

July 17, 2023

I received outstanding service from Jesus Martinez in the service department. He was very courteous and efficient. My car had a couple of recalls for repairs and the dealership took care of everything. More

by Nora
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus "Jessie" Martinez
Jul 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Nora, thank you for telling us everything you liked about this service visit! We're glad Jesus took excellent care of you and of your Jeep's recalls. Please don't hesitate to let us know when we may assist you again. It's always our pleasure!

July 16, 2023

Wendell Wright in the service department is always very helpful and nice. He is awesome and always makes my wait time pleasant when getting maintenance on my car. More

by wakeela5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Jul 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your wonderful feedback! We're happy Wendell continues to be a reliable resource for your automotive needs while also making your time with us so pleasant. He will certainly be humbled by your kind words. Thanks for continuing to choose Monrovia CDJR!

July 16, 2023

The process to get my oil change was super easy! Javier was so nice and helpful! More

by jessicabtan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Jessica, thanks for stopping by to give us your positive review! We're glad Javier made your Jeep's service visit pleasant and accommodating. Please don't hesitate to call when the Monrovia CDJR team may help you again. It's always our pleasure!

July 16, 2023

Wendell and Javier were awesome, my oil change process was done quickly and There was excellent communication through the maintenance process. More

by Aurora & Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier & Wendell
Jul 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Aurora and Kirk! Thank you for letting us know how happy you were with the service provided to you by Wendell and Javier. We're pleased they teamed up to make sure communication was prompt and your visit was convenient. Please come see us again some day!

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