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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,152 Reviews

1,152 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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July 07, 2023

In and out with out a problem . quick and courteus. Good coffee and appreciated the lyft to and from the dealership More

by STREAMLINEGRAPH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Jul 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for letting us know this visit was super convenient, with good coffee to boot! We're happy our team handled your needs efficiently so your vehicle could safely return to the road in a timely manner. Looking forward to making your next appointment just as great!

July 07, 2023

Very efficient and good customer service. Car was ready within a few hours just like I was told it would be. More

by a.shankin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez, service department
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Jul 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Terrific! We're so happy your service advisor's communication was on-point to ensure a stress-free service visit. Thank you for your business and your positive feedback. We wish you pleasant travels until we see you again!

July 06, 2023

Wendell was a pleasure to work with and had everything ready to go! Also washed the car. I am super happy with his service. More

by fantastical_usc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Jul 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Well, that's fantastic! Thanks so much for sharing your 5-star review of Wendell. He's the consummate advocate for our clients, and we're so pleased you got to experience that level of service. We hope to do it again some day!

July 04, 2023

On first sight this service department seems small, a little congested, but it runs like a well oiled machine. I've worked with several different service reps, most recently Wendell who got me in and bac More

by kristian_solem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han, Victor Gamboa
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Jul 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Kristian, thanks for letting us know how pleased you've been with our service team. We're so happy they have made sure you and your Jeep are well taken care of. Looking forward to making your next appointment just as superb!

July 03, 2023

Isaac our service rep was great to work with…. highly recommend this dealer.thank you More

by FORPETMAMA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Jul 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your review and recommendation of Isaac in our service department! We're so happy he made sure your visit was done to your complete satisfaction. Best wishes for fun travels this summer, until we see you again!

July 03, 2023

Wendell was awesome! Got me on the road for my road trip. Service technician Tang outstanding. More

by 5150tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Jul 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to give credit to Wendell and Tang for getting your Dodge road-ready! We're glad they provided you with an awesome service visit. Thanks for choosing Monrovia CDJR for your automotive needs!

July 02, 2023

The entire process was seamless and efficient. Jesus really delivered on a great service experience. He is very knowledgeable and came through to help get my service completed in a very timely man More

by code3583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Martinez
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Jul 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome review of Jesus! We're pleased he provided you with all the support and expertise you needed to make this a seamless experience. We graciously look forward to your RAM's next appointment with us!

July 01, 2023

I give it a very low score. You will ask the question wy? There is no problem with the mechanics, the person with them, the problem is with the sellers, they offer the wrong pri More

by jorgemeza170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Ronga, Preston Han, Victor Gamboa
Report | Print
June 30, 2023

I bought my jeep at this dealer because they had the one I wanted sitting on the lot. The quality of the service dept has been a pleasant surprise. More

by kristian_solem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han, Victor Gamboa
Report | Print
Jul 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Kristian, thanks for letting us know how pleased you've been with our service team. We're so happy they have made sure you and your Jeep are well taken care of. Looking forward to making your next appointment just as superb!

June 29, 2023

It’s been great. Good people and good service. Work quickly and didn’t have to wait with the free shuttle service! More

by acortez61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han, Victor Gamboa
Report | Print
Jun 30, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on your visit to our service department! We're happy it went well, and you took advantage of the free transportation. Please enjoy your summer travels until we see you again!

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