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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,151 Reviews

1,151 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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June 25, 2023

The team was very helpful, kind, knowledgeable and hospitable. They went out of their way to complete the service I requested. More

by alissasedano
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Alissa, thanks for taking a moment to share positive feedback about your Jeep's service visit! We're glad our team handled your appointment with great care and addressed your concerns to your complete satisfaction. Please come see us again some day!

June 25, 2023

Wendell was excellent! He communicated the status of my vehicle's progress, made sure my vehicle's needs were met, and gave great advice for moving forward. I was comfortab More

by yvnmrie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I only worked with Wendell on this visit, Sebastian Ronga, Preston Han, Victor Gamboa
Jun 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your lovely review of Wendell! Nothing means more to us than your safety and satisfaction, so we're very happy Wendell has become your go-to person for automotive expertise and support in keeping your vehicle running smoothly for a long time. Thanks for choosing Monrovia CDJR!

June 25, 2023

Professional service and great customer service. Service adviser Jessi Martinez was exceptional at everything! Thank you! More

by saulmatinez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
Jun 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Saul! Thank you for stopping by to give credit to Jesse for making your service visit an exceptional experience. Your review just made our day! We hope to ensure the same circumstances at your next appointment. See you then!

June 23, 2023

Javier G. from the service department was friendly and attentive. The car was serviced efficiently. Javier even got is a Lyft from and to the dealership. More

by Archiesc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jun 23, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking a moment to let us know how much you enjoyed working with Javier! We're so happy your visit was super convenient. Enjoy your summer travels and we'll see you next time!

June 22, 2023

Always a pleasure to interact with Isaac. I brought my 2020 Pacifica in for an oil change. He got me out in a timely manner at a very reasonable cost. He is a true professional with a custome More

by raustin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Isaac - Service
Jun 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for sharing some thoughtful feedback on your trusted service advisor, Isaac! Your complete satisfaction is our top priority, so we're pleased Isaac always provides you with attentive, thorough service. Thanks for choosing Monrovia CDJR! We'll see you at your next appointment!

June 15, 2023

quick and easy process. ..good customer service...i will definitely be back for service again on my jeep. More

by corraltransport1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
isaac borquez
Jun 15, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your stellar review of our service team! We're happy your Jeep was well taken care of and the customer service was really on-point, as well. We graciously look forward to making your next appointment just as superb!

June 13, 2023

I went in as a walk in for an oil change and a tire rotation. They were able to fit me and get me out on time. Thank you to Javier Gonzalez for helping me out and making the process easy! More

by Estrella
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jun 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Estrella! We sincerely appreciate your business and your kind feedback on Javier. It's our pleasure to accommodate your visit, and we're pleased Javier handled your vehicle's needs with urgency and great care to make this a super convenient experience. Please come see us again some day!

June 13, 2023

I am always satisfied with the services provided. I had great experiences every time and i see improvements in little details too. More

by AmyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Amy! Thank you for taking a moment to give us some thoughtful feedback. We're really happy you see the changes we continue to make in order to improve the guest experience. We hope you'll continue to choose Monrovia CDJR for your automotive needs. See you next time!

June 04, 2023

Monrovia Jeep dealership always provide great service and they are very friendly, specially Javier Gonzalez. Always willing to drive the extra miles to have my car serviced there. More

by c14_5221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jun 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your kind review! We sincerely appreciate your business and the extra travel time it takes to get here. We're glad you've found a reliable service advisor in Javier. He's a gem. Thank you for always choosing Monrovia CDJR!

May 31, 2023

I went in the same day with no appointment they service my vehicle for the items it needed Isaac was courteous and helpful More

by 1rocky733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Rodriguez
Jun 05, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks for stopping by to give credit to Isaac for providing you with a pleasant and fast service visit. If you should need our assistance again, please don't hesitate to call. It's always our pleasure!

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