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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,151 Reviews

1,151 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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March 23, 2023

When here to get a flat tire patched. Issac was polite and not only offered order a Lyft home while I waited but also offers me a Lyft back when my car was ready. More

by TK0813
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Mar 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your stellar review of Isaac! We're glad he provided you with options that made your service visit as convenient as possible. We look forward to making your Jeep's next appointment just as helpful. See you then!

March 22, 2023

Javier Gonzalez did an amazing job taking care of my car. He was very nice to us and he took the time to hear out our concerns! We are happy! More

by kimberly_mendoza21
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Mar 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Kimberly! Thanks for letting us know how happy you were after an accommodating service visit with Javier. It's our pleasure to assist you with your automotive concerns and make sure you're satisfied with the value in our work. Thank you for choosing Monrovia CDJR!

March 21, 2023

Went in for an oil change and Isaac ahorques was awesome!!! He was Courteous and friendly. He kept me updated on the progress and when my car was returned to me, they had cleaned it up and it looked More

by Marilyn27v
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Mar 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Marilyn, your review just made our day! Thanks for noticing Isaac's efforts to provide you with amazing service. We hope to have more chances to earn your business. Safe travels until next time!

March 16, 2023

Great service and friendly staff. Javier Gonzalez was great to work with and made sure my car was serviced in a timely manner. More

by Ranellwormley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez service department
Mar 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, thanks so much for the awesome feedback on Javier! We're glad he made your service visit so efficient to get you safely back on the road in a timely manner. Thank you for choosing Monrovia CDJR for your automotive needs!

March 12, 2023

Javier Gonzales was very great to me. Attended me right away! Best service I have gotten. Thank you for such great attitude. So nice I would recommend Javier to family friends if they eve More

by Jacqueline valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Mar 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Jacqueline! Thank you for taking the time to let us know how happy you were with Javier's assistance during your vehicle's service visit. We're so happy he provided you with all the support you needed to make this experience stress-free. We graciously look forward to making your next appointment just as great. See you then!

March 08, 2023

Javier was the best. He had me in and out in no time (without an appt). Provide me a Lyft to and from the dealership. More

by acquanettem2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Mar 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for your stellar review of Javier! We're always looking for ways to make your service visits more convenient. We're glad Javier arranged for a Lyft and made your experience so efficient. Please don't hesitate to call when we may help you again. It's always our pleasure!

February 28, 2023

Jonathon Jimenez has been so helpful every time I come in! I have gone to other Chrysler dealerships and not have the same experience. I will be bringing my truck back here anytime thanks to him. More

by Ashleymegankramer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Mar 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much, Ashley! We're glad Jonathan took excellent care of you and your truck at this visit, just as he always has. Your loyalty is an honor and we hope to continue to earn it as years go by. We wish you the happiest of travels until we see you again!

February 28, 2023

ISAAC BORQUEZ TOOK VERY GOOD CARE OF US AND OUR CHRYSLER PACIFICA DURING OUR LATEST VISIT, A BASIC SERVICE VISIT. More

by paulmandres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Mar 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Paul, thank you for stopping by to give credit to Isaac for his excellent service to you and your Pacifica! Your complete satisfaction is why we do what we do, so we're happy you enjoyed working with him. We hope you'll give us a call if and when Isaac and the Monrovia CDJR team can help you with anything again. We look forward to it!

February 23, 2023

Service salesman Issac was great. But the problem is I made an appointment to fix a recall notice, so after driving to the dealership and waiting an hourI was informed that you don’ More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac 5 stars, Preston Han
February 21, 2023

Brought my Jeep for a regular maintenance. Jonathan Jimenez was very kind and helpful, and answered to all my needs. He has my 10 stars! The service was excellent. Love this location and love More

by JeepCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Feb 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome review, JeepCB! We're delighted Jonathan treated you to a pleasant visit worth 10 stars. Please don't hesitate to give us a call when Jonathan and the Monrovia CDJR team may assist you with your Jeep needs again. It is always our pleasure!

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