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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,167 Reviews

1,167 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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March 12, 2023

Javier Gonzales was very great to me. Attended me right away! Best service I have gotten. Thank you for such great attitude. So nice I would recommend Javier to family friends if they eve More

by Jacqueline valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Mar 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Jacqueline! Thank you for taking the time to let us know how happy you were with Javier's assistance during your vehicle's service visit. We're so happy he provided you with all the support you needed to make this experience stress-free. We graciously look forward to making your next appointment just as great. See you then!

March 08, 2023

Javier was the best. He had me in and out in no time (without an appt). Provide me a Lyft to and from the dealership. More

by acquanettem2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Mar 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for your stellar review of Javier! We're always looking for ways to make your service visits more convenient. We're glad Javier arranged for a Lyft and made your experience so efficient. Please don't hesitate to call when we may help you again. It's always our pleasure!

February 28, 2023

ISAAC BORQUEZ TOOK VERY GOOD CARE OF US AND OUR CHRYSLER PACIFICA DURING OUR LATEST VISIT, A BASIC SERVICE VISIT. More

by paulmandres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Mar 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Paul, thank you for stopping by to give credit to Isaac for his excellent service to you and your Pacifica! Your complete satisfaction is why we do what we do, so we're happy you enjoyed working with him. We hope you'll give us a call if and when Isaac and the Monrovia CDJR team can help you with anything again. We look forward to it!

February 28, 2023

Jonathon Jimenez has been so helpful every time I come in! I have gone to other Chrysler dealerships and not have the same experience. I will be bringing my truck back here anytime thanks to him. More

by Ashleymegankramer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Mar 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much, Ashley! We're glad Jonathan took excellent care of you and your truck at this visit, just as he always has. Your loyalty is an honor and we hope to continue to earn it as years go by. We wish you the happiest of travels until we see you again!

February 23, 2023

Service salesman Issac was great. But the problem is I made an appointment to fix a recall notice, so after driving to the dealership and waiting an hourI was informed that you don’ More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac 5 stars, Preston Han
February 21, 2023

Brought my Jeep for a regular maintenance. Jonathan Jimenez was very kind and helpful, and answered to all my needs. He has my 10 stars! The service was excellent. Love this location and love More

by JeepCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Feb 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome review, JeepCB! We're delighted Jonathan treated you to a pleasant visit worth 10 stars. Please don't hesitate to give us a call when Jonathan and the Monrovia CDJR team may assist you with your Jeep needs again. It is always our pleasure!

February 21, 2023

Thanks to Isaac Borquez. ..he was very nice and helpful when I dropped off my Jeep. More

by escutia.miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Feb 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Your trust in Isaac and our service team is an honor we don't take for granted. We hope to continue serving you and your Jeep for years to come. Thanks for choosing Monrovia CDJR!

February 16, 2023

Excellent service, friendly and efficient. Came in for an oil change and maintenance check and did not have to wait long. Loved that they gave us a complimentary car wash! Wish they had a gras More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Feb 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Nicole, thanks for taking a moment to share positive feedback on our service department! We're glad the Monrovia CDJR team handled your oil change expeditiously to get you and your pup safely back on the road in a timely manner. We graciously look forward to your next visit!

February 13, 2023

Javier Gonzales was my advisor, took my car in for an oil change and I told him my concerns and he gave me a price quote . When my car was ready he text me to let me know and he also got me a free Lyft . Mad More

by crivas213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Feb 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, thanks for taking the time to shout out Javier! We're so happy your service visit was fast and convenient, thanks to Javier's diligence. We hope you will give us a call the next time our service team may help you in any way. It is our pleasure to work with you to keep your Dodge running smoothly for years to come. Thanks for choosing Monrovia CDJR!

February 07, 2023

Isaac Borquez was very positive, attentive and helpful. He gave great suggestion to improve/modify my jeep. I will definitely return to this dealership and request Isaac again. Good to know that Isaac an More

by apgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Feb 08, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your detailed feedback with us! Isaac is such a great person and totally deserving of the recognition. Your positive comments are very encouraging for the whole team at Monrovia CDJR and we hope to continue providing you with outstanding service for years to come. See you next time!

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