Monster Motors

I had a great experience with this dealership. Everything was done over phone/email/text and the vehicle was exactly as advertised. Got a great price for my trade. Everything was done over phone/email/text and the vehicle was exactly as advertised. Got a great price for my trade. More

Had a great experience with Hayden purchasing the vehicle. 30 days into owning the car it started idling bad and randomly stalling. Took it to the Ford Dealership to look at it. The turbo downpipe ha vehicle. 30 days into owning the car it started idling bad and randomly stalling. Took it to the Ford Dealership to look at it. The turbo downpipe had a hole in it which had an attempted bandaid fix on it that failed and there was a bolt missing which secured it to the turbo. Contacted Jesse in the finance about the 30 day limited warranty that comes with the car and this didn't cover this issue. I placed a bad review on facebook and Google, was told to call and ask for Frank Marriott. I called him twice before talking to him. I told him I put my trust in Monster Motors and was wondering if they could do anything to help me out as I just made a $42,000 purchase. He stated he would see what he could do even though I left a 1 star review. He promised to give me a call back in an hour. 2 weeks later I am still yet to hear back. I have since had the car fixed with a price total of $999.13 and left a voice-mail with Frank if they could split it with me to make it right and I'll surely change my review to a 5 because I really did enjoy the original experience. More