Holiday Tire Trouble Resolved with Ease and Professionalism!
My wife and I are most grateful for the expertise, generosity, and prompt service provided by Ray Chaloux and his service team this past holiday seaso
My wife and I are most grateful for the expertise, generosity, and prompt service provided by Ray Chaloux and his service team this past holiday season! We had drove up to Vermont to see family for Christmas several weeks ago. Unbeknownst to us, we drove over a nail during the journey. When we went to leave Vermont to drive home to catch a flight that evening, we discovered that our front passenger tire was at 11 PSI. Anxious about not being able to make it home in time for our trip, we rushed to Walker Volkswagen in Barre and talked to the Service Adviser, Ray, about our situation. He helped to assuage our anxiety, and assured that the problem could be resolved quickly. They serviced our 2016 Volkswagen Jetta most efficiently, and after waiting in the very accommodating "waiting area" for less than 30 minutes, we were safely driving home. Ray and his team know how to provide true top-notch customer service! If we are ever in a tough situation again, we will certainly think of Walker Volkswagen in Barre first! Again, our sincerest gratitude to Ray and his wonderful team. My wife and I wish them all every happiness in this New Year!