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Montrose Ford Lincoln

1.8

3 Lifetime Reviews

100 Merchant Dr, Montrose, Colorado 81401 Directions
Sales: (970) 249-4576

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3 Reviews of Montrose Ford Lincoln

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August 08, 2017

"Nissan purchase"

- Gun1

Sales department made sure sale got finalized No follow up from there forward New tires were to be installed on purchase, no call saying not completed Left w/vehicle told sales to call me this time as per status Service department called next week said tires were in stock Tires installed not what was agreed upon Two weeks later sales has yet to follow up

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Recommend Dealer
No
Employees Worked With
Eric
March 21, 2017

"Bad Experience. "

- Ford Forever

The service of my car (2016 Ford Explorer XLT) was bad, the problem was that the water pump was damaged, I was told that they did not have it at that time and that they had to order it and it took 15 days, they could not solve a rental car Because according to the dealer there were none available, so they gave me a gallon of antifreeze and they told me that when the piece arrived they called me, it means that I was running the car with the water pump damaged for 15 days and no one cared, As it is possible that a car under warranty let him go with that problem so serious. That is the reason for my dissatisfaction with the Dealer Montrose Ford Nissan and I will never go to any service again.

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Recommend Dealer
No
Employees Worked With
What for...
August 24, 2016

"Outstanding Customer Service"

- rgoble4523

My wife and I were traveling from Arizona to Minnesota to celebrate my brother and his wife’s 50th Wedding Anniversary when our car died 30 miles south of Montrose Colorado. Ford Roadside Assistance towed us to Montrose Ford Nissan where we were met by Mike Arendsee. I explained that we traveling and had to get to Minnesota for this special event. Mike said he would see what he could do and less than 2 hours later we were back on the road again! We want to thank the entire Montrose Ford Nissan staff for their excellent customer service and making what could have been a disaster for us just a small bump in the road!

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Recommend Dealer
Yes
Employees Worked With
Tim Bergman
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