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Montrose Kia

Sheffield, OH

4.6
1,009 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 1,009 reviews

November 24, 2025

Always nice and easy They are always very friendly and helpful. And keep me posted on what's going on More

by 2015FREEDOM6
Recommend Dealer
Yes
Employees Worked With
Service
Nov 24, 2025 -

Montrose Kia responded

Thanks for sharing about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 24, 2025

Everyone was extremely helpful and kind they were friendly. The salesman Paul was absolutely fantastic, sales manager also was very helpful and worked with us to achieve a comfortable compromise. Kei More

by jenndblack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Pay, Keith, Bill
Nov 24, 2025 -

Montrose Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 24, 2025

I'm glad they were able to fix what was needed to be done. If anything there was some confusion about what was supposed to be done that made me concerned about the bill More

by smnthtarr
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 25, 2025 -

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia. We look forward to having you as a valued customer for many years to come! And remember, you’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 23, 2025

Rachel has always been polite and helpful with servicing us over the years regarding our regular maintenance on both of our vehicles we purchased from Montrose in 2015. Over the course of the last 4 mon More

by jayvicens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Blanton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Montrose Kia responded

Jay, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 21, 2025

I went in for an oil change and tire rotation. It was supposed to be a special but when I went to pay, it was not only not on special but I had to pay full price for everything. And being a vetera More

by HESCHOSENME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Montrose Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 21, 2025

Made an appt with Rachel for my Kia Optima and she got me in next day! She informed me about the night drop box and that was super convenient for me since i work in the morning. I dropped my car off and the More

by STOMPKINS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 21, 2025 -

Montrose Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 21, 2025

It's great everyone I dealt with was nice very helpful and informative.I have not had problem More

by MALLEN1036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Montrose Kia responded

Thank you for choosing Montrose Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 20, 2025

Super friendly, easy to speak too, understanding employees! highly recommend to anyone i know. keep up the good work! More

by stevens3114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Martin, finance Manager, and floor manager
Nov 20, 2025 -

Montrose Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 20, 2025

Ray was a huge help getting my oil change and tire rotation done. Greatly appreciate it!! More

by KARNOLD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Maculaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Nov 20, 2025 -

Montrose Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 20, 2025

The friendly interaction helps the process much Thank you for being so pleasant you guys. More

by ARSTOVALL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond and Jennifer
Nov 20, 2025 -

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com