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Montrose Kia

Sheffield, OH

Overview
Employees
Reviews
Vehicles
4.6
1,301 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 1,301 reviews

May 03, 2026

Friendly staff, kind of slow. The staff is friendly and knowledgeable but the service department is not very quick. More

by Muggle451
Recommend Dealer
Yes
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May 04, 2026 -

Montrose Kia responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. We look forward to continuing to serve you in the future! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

May 02, 2026

Tom was great and so was Keith I would have liked more of a free gift then a free oli change More

by hardwerk79
Recommend Dealer
Yes
Employees Worked With
Tom
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May 03, 2026 -

Montrose Kia responded

Thank you so much for your kind words for Tom and Keith and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

May 02, 2026

So this is a rare gem in the industry, in the automotive industry you usually have to find a balance of outstanding service and to be robbed blindly whilst feeling cheated or the absolute worst service for More

by MALIKMAADAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Maculaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond and the lady next to him Jules i think
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May 02, 2026 -

Montrose Kia responded

It’s wonderful to hear how welcomed you felt while your Kia Optima was here for service. We’re glad our team could deliver prompt assistance and fair pricing. We look forward to caring for your Optima again. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

May 01, 2026

Willing to go above and beyond for the customer. They definitely exceeded expectations and I would recommend them to anyone!! More

by tiffanyburnsworth95
Recommend Dealer
Yes
Employees Worked With
Lee and Bill
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May 02, 2026 -

Montrose Kia responded

It’s rewarding to hear our team went above and beyond for you. Congratulations on your new Kia Sportage, and thank you for recommending us to others. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

May 01, 2026

Took car in to address a recall issue. They addressed the issue and also provided an inspection report. Car was done in less than two hours. No issues More

by TFrost
Recommend Dealer
Yes
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May 02, 2026 -

Montrose Kia responded

Thank you for letting us know that your Kia K5 recall was completed along with the inspection report in under two hours. We’re glad everything went smoothly. We look forward to assisting you with any future service needs. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

May 01, 2026

I have excellent dealings all the way around I have been dealing with kia for a long time and forest always helps me with my experience More

by lisariffle2
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forest Daniels
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May 01, 2026 -

Montrose Kia responded

We appreciate your long-standing trust in Kia and are glad Forest has been so helpful. Congratulations on your new Kia K4. Thank you for being part of the Kia family. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

May 01, 2026

People were pleasant and had refreshments while you waited for your vehicle. The car was completed in a reasonable amount of time. More

by wd40qua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service
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May 01, 2026 -

Montrose Kia responded

Thank you for highlighting our friendly team and the refreshments in our waiting area. We’re pleased we could complete your Kia Sportage service in a timely manner. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

May 01, 2026

Expensive No comment My experience was exactly as expected, friendly and courteous sales people and service people. They took care of everything little thing that my car needed for updating. More

by frankjb5
Recommend Dealer
Yes
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May 01, 2026 -

Montrose Kia responded

It’s wonderful to hear your service visit for your Kia Optima met your expectations and that our sales and service teams were both friendly and thorough. Thank you for sharing your feedback, and we look forward to assisting you again soon. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

April 30, 2026

I was told the price would be $499 plus a coupon of %15 off, so I agreed to the work. Then when I got the bill it was $600 plus. More

by crisakacrisis
Recommend Dealer
No
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May 06, 2026 -

Montrose Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

April 29, 2026

The salesperson was right on it. He knew what I wanted and his communication and response time were great. More

by jskenter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy G
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Apr 30, 2026 -

Montrose Kia responded

What a pleasure to hear our team offered timely responses and clear communication. Congratulations on your new Kia purchase and thank you for choosing us. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

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