Montrose Kia

My Husband David sold me the car I have been waiting for. We got the price we wanted, payment we needed and the warranty that comes with a sense of security. go see him at Montrose Kia Stephanie Price We got the price we wanted, payment we needed and the warranty that comes with a sense of security. go see him at Montrose Kia Stephanie Price More

Rays inability to explain the reason for additional charges for a software update, especially since the update was never completed is one of my major concerns regarding my recent experience with your s charges for a software update, especially since the update was never completed is one of my major concerns regarding my recent experience with your service department. Prior to my visit, I encountered difficulties receiving and making calls while my phone was connected to my vehicle, resulting in static sound from the left speaker. While Apple CarPlay and all other features appeared to function correctly, I was informed that there would be additional charges for the software update diagnostics. The technician, Ray, mentioned that the $160 diagnostic fee was to be paid that day and that this would be in addition to any costs associated with completing the download, which were not clearly outlined. I found it troubling that the charges were contingent upon the technician’s assessment of how much time would be needed for the update, which felt rather indefinite, since the reason given why the software update wasn't completed could be because the internet was bogged down this time of day didn't sit well with me since it's now 4:30pm and I dropped my car off at 8:45 am. Given the circumstances, I was uncomfortable with the prospect of incurring this additional fee, especially since I was instructed to call back in two days to check if the update had eventually downloaded onto the SD card. I appreciated that another service personnel suggested waiving the diagnostic fee, acknowledging that the software issue was not a fault of mine. Additionally, I inquired about your operating hours for Saturday since it was Thursday and I More

Excellent service department and respectful communication from them. Montrose is a great dealership to work with from them. Montrose is a great dealership to work with More

Very friendly attitude. Stefanie in service was excellent. Thank you Will refer Montrose Kia to.freinds and family. Stefanie in service was excellent. Thank you Will refer Montrose Kia to.freinds and family. More

Clean, everyone was attentive and professional. Very welcoming. As we waited for our car to get serviced snacks and beverages were offered. I received an oil change, got my tires rotated, and car w Very welcoming. As we waited for our car to get serviced snacks and beverages were offered. I received an oil change, got my tires rotated, and car washed in an hours time. More

Fast and friendly service. The dealership was very clean. The service cost wasn't bad at all. The dealership was very clean. The service cost wasn't bad at all. More

Worked with us and everyone was friendly. Gave us a far deal and free car washes. Gave us a far deal and free car washes. More

Good service, very thorough. No complaints. Nice new remodel. Fast service. I will miss seeing the guys that left. No complaints. Nice new remodel. Fast service. I will miss seeing the guys that left. More

They kept me very informed through out the process. The waiting room was great Overall, great experience. The waiting room was great Overall, great experience. More

I always receive great service at Montrose Kia. Forrest Daniels has been great. I enjoy working with him. Forrest Daniels has been great. I enjoy working with him. More