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Montrose Kia

Sheffield, OH

Overview
Employees
Reviews
Vehicles
4.6
1,333 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 1,333 reviews

November 21, 2025

Made an appt with Rachel for my Kia Optima and she got me in next day! She informed me about the night drop box and that was super convenient for me since i work in the morning. I dropped my car off and the More

by STOMPKINS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Nov 21, 2025 -

Montrose Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 21, 2025

It's great everyone I dealt with was nice very helpful and informative.I have not had problem More

by MALLEN1036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

Montrose Kia responded

Thank you for choosing Montrose Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 21, 2025

I went in for an oil change and tire rotation. It was supposed to be a special but when I went to pay, it was not only not on special but I had to pay full price for everything. And being a vetera More

by HESCHOSENME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

Montrose Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 20, 2025

The friendly interaction helps the process much Thank you for being so pleasant you guys. More

by ARSTOVALL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond and Jennifer
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Nov 20, 2025 -

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 20, 2025

Super friendly, easy to speak too, understanding employees! highly recommend to anyone i know. keep up the good work! More

by stevens3114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Martin, finance Manager, and floor manager
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Nov 20, 2025 -

Montrose Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 19, 2025

The new look and amenities are amazing! ! Thanks for considering customers wants, while waiting on their services to be completed. More

by keithkrueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Nov 19, 2025 -

Montrose Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 17, 2025

very good staff. Easy purchase. was very happy with the dealership and the sales consultant. More

by lauriejhugs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Martin
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Nov 17, 2025 -

Montrose Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Montrose Kia. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 17, 2025

They took care of the issues I had but my car was a certified used car and I don't think the car should have had an alignment issue when I purchased it. More

by rayb7521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 17, 2025 -

Montrose Kia responded

Thank you for choosing Montrose Kia. Your feedback and rating mean a lot to us. We hope to see you again! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 17, 2025

A great group of sales representatives. All working together as a team. From sales to finance they were very transparent as to what the steps were to buying a new car. More

by Jon S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Hoelk, Paul Pay
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Nov 17, 2025 -

Montrose Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 15, 2025

Montrose Kia is a great place to go to get a new car! They weighed out my options and was determined to get me in the car I wanted and best fits my needs! Ask for Elie, he was so professional, kind, & ve More

by demoresttlvelazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elie was my sales man! I give him 5 stars!
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Nov 15, 2025 -

Montrose Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

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