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Montrose Kia

Sheffield, OH

Overview
Employees
Reviews
Vehicles
4.6
1,334 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 1,334 reviews

November 15, 2025

Montrose Kia is a great place to go to get a new car! They weighed out my options and was determined to get me in the car I wanted and best fits my needs! Ask for Elie, he was so professional, kind, & ve More

by demoresttlvelazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elie was my sales man! I give him 5 stars!
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Nov 15, 2025 -

Montrose Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 14, 2025

Very friendly group, everyone is so pleasant to talk to and there to help you out any way that they can More

by DJJCAB51
Recommend Dealer
Yes
Employees Worked With
Rachel!! So glad to see her back on the job
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Nov 15, 2025 -

Montrose Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 13, 2025

Had to get my car serviced and it did not go well. Service dept doesn't call you back . Had to wait for a rental over a week. More

by KITTYSCHRO69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel in service and Chris mgr
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Nov 17, 2025 -

Montrose Kia responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 12, 2025

Took little longer than it should but all good Experience was a good thing All set More

by amcellura1
Recommend Dealer
Yes
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Nov 13, 2025 -

Montrose Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 11, 2025

Everyone was very friendly. Service was good. I would go back to montrose for future service More

by THOLE1028
Recommend Dealer
Yes
Employees Worked With
IDR
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Nov 12, 2025 -

Montrose Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 11, 2025

Very good customer service and very knowledgeable about the product! Would definitely recommend this dealership to family and friends More

by jeremey5stanberrry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey
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Nov 11, 2025 -

Montrose Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 10, 2025

Norm was great. Helped us find the car that was best for our family and needs. Would recommend him to anyone looking for a car More

by grant.vida
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Hoelk
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Nov 10, 2025 -

Montrose Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 10, 2025

My salesman was personable, knowledgeable and very pleasant with whom to deal. The facility was very clean and neat. They had a car I liked. More

by mriley44035
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 10, 2025 -

Montrose Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 09, 2025

Very impressive Jennifer listened to what I said and the technician followed thru even addressing that my car had a recall that I was not aware of More

by Fran
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Nov 10, 2025 -

Montrose Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 09, 2025

I was over charged on My credit card and work was done that I didn’t authorize More

by Jsnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 12, 2025 -

Montrose Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

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