Montrose Kia

Great service from a professional salesman. The sales manager greeted us personally and the finance manager did a great job explaining the bank contract. On top of that I got a GREAT deal on a The sales manager greeted us personally and the finance manager did a great job explaining the bank contract. On top of that I got a GREAT deal on a car with all the bells and whistles which Jim Tilliard explained very well. More

Great availability for scheduling. Work completed timely. Very pleased with the service and my vehicle looks like new! Work completed timely. Very pleased with the service and my vehicle looks like new! More

They were knowledgeable and the work was gone in the time frame they gave me. My vehicle operated better after the disk A very clean facility. I was treated with respect snd courtesy. time frame they gave me. My vehicle operated better after the disk A very clean facility. I was treated with respect snd courtesy. More

They made me feel comfortable, and they were completely honest with me I would return to Montrose Kia honest with me I would return to Montrose Kia More

Totally incompetent, complete nightmare of a dealership. They had my car for 4 days only to tell me there was no problem and then try to charge me a fee for doing nothing despite the door still not working. They had my car for 4 days only to tell me there was no problem and then try to charge me a fee for doing nothing despite the door still not working. Then I had to bring it back, the master tech came out and told everyone they were idiots because they were testing the door on an incline and not a level surface and clearly the motor is shot, which is what I told them when I brought the car in the first time. Incredibly frustrated I left again, (now 5 separate trips in without a fixed vehicle). I got a call saying the vehicle was done, called back to confirm it was complete, then when I showed up to pickup the vehicle they hadn’t even worked on it yet and needed to order a part that is now taking 2 weeks to get. Instead of taking ownership, they tried to cover for each other and began to create a web of lies including one of the service texhs representing himself as the General Manager and telling me he doesn’t report to anyone and has no boss. While expressing my displeasure over the experience, the service tech who wasn’t even involved in the whole ordeal stood up, walked across the room, got in my face chest to chest and was attempting to engage in a physical altercation in the service bay, despite me saying 4 times loudly I was uncomfortable and he needed to back up. I had to leave to avoid getting assaulted. Don’t go there, period. More

Reasonable group of people; easy enough to work with on trade bartering and arrival at a final price suitable to both. trade bartering and arrival at a final price suitable to both. More

Great experience buying my car at Kia! The staff was friendly, helpful, and made the whole process quick and easy. Highly recommend! The staff was friendly, helpful, and made the whole process quick and easy. Highly recommend! More

Solved confusion quickly Job done and done quickly with hopefully no issues Nothing to say hopefully no issues Nothing to say More

Very helpful. Good work and car ready in time stated Comfortable waiting area Very friendly Good work and car ready in time stated Comfortable waiting area Very friendly More

It's always easy to make an appointment, the staff is friendly and the amenities are good. I really like the renovation of the dealership, they provide a comfortable nice clean area to hang around in whi friendly and the amenities are good. I really like the renovation of the dealership, they provide a comfortable nice clean area to hang around in while you're getting your car serviced More