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Montrose Kia

Sheffield, OH

4.6
1,009 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 1,009 reviews

November 04, 2025

As always Forest made everything seamless. I’ve been buying from him for years and he always goes the extra mile. More

by modesta1731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Montrose Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 03, 2025

I came for a basic oil change and was told that I needed other things. Also recommended to be done and when I was finished, my bill was $591. I have owned many different types of cars and never had a bill l More

by bgsu1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 06, 2025 -

Montrose Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 03, 2025

They are a very nice and friendly staff and very knowledgeable and know what they are doing More

by HEIDISEVRE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Nov 03, 2025 -

Montrose Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 03, 2025

Wonderful staff. . ease of making appointment... fair time wait for service to be done... no surprises.. could be more economical.. vance tries to work with you.. love More

by DFORBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Maculaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Montrose Kia responded

Thanks for sharing your thoughts about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 02, 2025

We had an emergency tire repair need and they took care of it immediately. Friendly and understood our urgency. More

by 1BZDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire service dept was top notch
Nov 02, 2025 -

Montrose Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 02, 2025

Ray was great! Kept me informed of the entire process the entire time. Recommend Montrose Kia More

by JENNATE12775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 02, 2025 -

Montrose Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 01, 2025

Very friendly staff and makes you feel important. Like sales person Forest who spent time to show us multiple vehicles. More

by SONNYANDCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Montrose Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 01, 2025

Always have a fantastic experience at Montrose Kia! Love coming in and seeing All the friendly people. More

by Cleveland_mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 01, 2025 -

Montrose Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 01, 2025

Loved the new look and as always everyone was courteous and helpful. In and out times are doable. More

by MFANK1668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't have any contact with anyone except at the desk when I first came in... she was great.
Nov 01, 2025 -

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

October 31, 2025

Professional, informative, helpful They made sure i understood my choices. They made sure you felt welcome More

by WHITEDARCY87
Recommend Dealer
Yes
Employees Worked With
Service lady... short in height. Blond hair
Oct 31, 2025 -

Montrose Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

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