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Montrose Kia

Sheffield, OH

Overview
Employees
Reviews
Vehicles
4.8
882 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 882 reviews

November 13, 2023

Were very helpful getting us a car great place to work with .would highly recommend them if you need a car More

by jttoth25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greatvstaff
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Nov 14, 2023 -

Montrose Kia responded

We're delighted to know you had a positive experience with us at Montrose Kia of Sheffield! Thank you for recommending our dealership, we appreciate it. Safe travels in your new car!

November 08, 2023

Very easy to work with the service team. John has been very helpful in the past More

by Ricdoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Montrose Kia responded

Thank you for the positive review! We're pleased that John provided you with great service during your visit. We'll see you next time at Montrose Kia of Sheffield! Have a great ride!

November 05, 2023

Very satisfied ! Reasonable pricing ! Prompt service ! I would certainly recommend you to all my friends and relatives ! More

by SILVEREAGLE-6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Nov 06, 2023 -

Montrose Kia responded

Thank you for the 5-star rating! We're glad to know you had a satisfying service experience with our team at Montrose Kia of Sheffield. We appreciate your recommendation and see you again! Safe travels!

October 28, 2023

What you need for all your Kia repair needs! And if you need a new or used car Monroe's is a dealer you need More

by frankjb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2023 -

frankjb5 responded

i like to thank all the people that help me with all my service needs at MONROE'S KIA . EDDIE , AND BILL AND EVERYONE THANKS F.J. BICSAK

Oct 30, 2023 -

Montrose Kia responded

We're so grateful for your review, Frank! Thank you for recommending Montrose Kia of Sheffield!

October 24, 2023

Excellent customer service. I didn't have to wait. John showed where the waiting room was. He offered me coffee or water. Showed me snacks. Bathrooms were exceptionally clean More

by joles2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Montrose Kia responded

We're glad to know that John and Carol made your visit here at Montrose Kia of Sheffield a pleasant one. We appreciate the kind words about our customer service & clean facilities and hope you won't hesitate to reach out if we can be of assistance again in the future!

October 13, 2023

Very courteous service staff, that goes the extra mile to assist with your service needs! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service department
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Oct 13, 2023 -

Montrose Kia responded

Thank you so much for your five-star rating and kind words, Marie! We look forward to seeing you again! - Montrose Kia of Sheffield

October 11, 2023

Everyone was extremely friendly and helpful. They kept me updated with my status, let me know the approximate cost before going forward, and he ever waited for me to pay so he could escort me ou More

by dianebozik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember name of the associate who helped me, but he was awesome!
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Oct 11, 2023 -

Montrose Kia responded

We're delighted to know you had such a positive experience at Montrose Kia of Sheffield! Our team is always here to provide top-notch service and keep our customers informed. Thanks for the review, we appreciate it!

October 10, 2023

Professional, they went above and beyond for me. I actually came out with what I wanted and paid less than I planned 🙌🏽. I will definitely spread the word, this dealership was wonderful! More

by HeyYvettemaria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie in sales , David Coventry
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Oct 10, 2023 -

Montrose Kia responded

We're so glad to know that you had a great experience with us at Montrose Kia of Sheffield and even got more than what you expected! We appreciate your kind words, and we look forward to serving any future needs. Thanks for spreading the word!

September 27, 2023

Great service will come back time and time again. Owned two other vehicles and currently own a Kia and come for all the services and great professional work. Thumbs up for John More

by Ihod5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Montrose Kia responded

We're delighted to know you've had consistently great experiences with us at Montrose Kia of Sheffield. Your support means a lot, and we'll be sure to pass your compliments on to John! Have a great day!

September 13, 2023

Everyone was friendly and very helpful with anything I needed. Before I came in, I was told that I needed a new tire due to a nail. Rachel checked it out and advised me I just needed a patch on my tire. More

by kteach923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Sep 14, 2023 -

Montrose Kia responded

Thank you for the 5-star rating! We're glad to know that Rachel & the team at Montrose Kia of Sheffield was able to assist with your tire issue. We appreciate the positive feedback and look forward to helping you again in the future! Safe travels!

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