
Montrose Kia in Sheffield
Sheffield, OH
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I worked out a deal over the phone as this dealership is 40 minutes from me. Had a deal in place at another dealership, but Montrose had the same vehicle in stock in a color I thought I preferred but hadn't 40 minutes from me. Had a deal in place at another dealership, but Montrose had the same vehicle in stock in a color I thought I preferred but hadn't seen in person. Advised them what price I needed to be at given the deal I already had and also had them see if they could get to a price I liked on a different vehicle I liked. The sales person I talked to got the okay from their manager, advised the one model was moving fast, and suggested I try to get there more quickly than I had planned. I took the morning off of work and drove the 40 minutes one-way, only for them to work their way down to a price that was $6k+ over what I had been told on the phone. Wasted my time and I will be advising anyone that will listen not to waste their time with these clowns. They are the perfect example of why car dealers have bad repurations. Kias are great, just buy one at any other Kia dealership. More
My salesman Malik was patient, knowledgeable and made the entire process a breeze! He is an awesome salesman! Malik was so concerned about my satisfaction with the automobile. I am a return customer after my entire process a breeze! He is an awesome salesman! Malik was so concerned about my satisfaction with the automobile. I am a return customer after my first Montrose Kia purchase in 2010. These guys are the real deal! More
Rashaun Anderson was an amazing salesman. He is very attentive and understanding. He made sure our deal was a good one! Thank you Rashaun for all your help!! He is very attentive and understanding. He made sure our deal was a good one! Thank you Rashaun for all your help!! More
The Service Department Jon Sisters and Manager of parts went beyond their job titles to retrieve part for older car .. Montrose Kia Service and Parts Jon Sisters Communicated why it was taking a few extra went beyond their job titles to retrieve part for older car .. Montrose Kia Service and Parts Jon Sisters Communicated why it was taking a few extra minutes just fantastic service Dept...and Parts also ... More
Brad from the service department is fantastic. He has kept me informed of "my "vehicle" He is a nice person and Kia is very lucky to have him! Colleen kept me informed of "my "vehicle" He is a nice person and Kia is very lucky to have him! Colleen More
Vicente and the finance manager David were both Excellent.They we’re very informative and I got a fantastic deal with terrific service. They were excellent at what they do!! Excellent.They we’re very informative and I got a fantastic deal with terrific service. They were excellent at what they do!! More
Over the years, I’ve worked with Brad from the service department. He’s always very friendly and helpful. He’s definitely the guy I want helping me with my vehicle, whether it’s standard service or an iss department. He’s always very friendly and helpful. He’s definitely the guy I want helping me with my vehicle, whether it’s standard service or an issue. Thankfully, no major issues to-date! Keep up the good work! More