
Montrose Kia in Sheffield
Sheffield, OH
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The Best Ever I was online looking for a used car and found the car I liked and the plus it was priced lower than blue book value. Only to get there to find out my I was online looking for a used car and found the car I liked and the plus it was priced lower than blue book value. Only to get there to find out my credit was not where it needed to be. That's when Mike put on his thinking cap to find a deal that I would work with me and my price point. He found a deal that could work but after we sat down crunched some numbers, consulting with gentleman who works the numbers in the back( the Marine) I dont remember the name.. This deal turned out not to be the one.. I was walking out , not in good spirits, Mike stopped me to tell me that he will work on some numbers, call around to make this happen. In my head I was saying I heard this before. A couple of days passed I receive a call from a number that I did not recognize so I let voice mail answer. Reviewed the message and it was Mike with some better numbers but still not in my price point. He called several times to check up and present a better deal. I was unable to do the deal because the numbers was to high. In so many words I explained to Mike that I have to work on my credit and i would not be looking for a car. He said Raphael let me continue to work on this for you because you need a more reliable and safer car to transport your children. This was when my mindset changed from this is a salesman to this is a man that sees good in people and genuinely wants to help. Weeks went by with a call to check in to see where I was at and my intentions was. It was a Wednesday I get a text saying a have something that you may like....I blew it off and just ignored the text. Thursday morning I get another text I got this deal that could not be beat... I responded show me the numbers . he responded come in after you get off and we will work this. I'm kinda skeptical and plus its a 40 minute drive to the dealership. I went in the numbers was great but still away from my price point.. The whole kia team jumped keep in mind I didn't get there to 730 and they close at 9pm. They crunching numbers, making calls all the while Mike steady updating me on what us going on. Its 830 Mike walked up behind me chuckling saying I got you approved. I shook his hand and said thank you but I'm scared , this deal can't happen. This is where Mike went from salesman to human being that has feelings and compasion and we walked out side, talked no sales just 2 man. That is what made me agree to deal. Another example of great cistomer service when I sitting in the office with Dave the numbers was off and I was going to back out at the last minute. Dave started punching those keys feverishly and the payment that I agreed upon with Mike came down even lower. My experience with Mike and the Kia ream was unbelievable from start to finish. This took almost a month to complete. I have nothing but high praise to all that made this happened. I am proud owner of 2018 Kia Optima More

Great experience! Anthony Jones was fantastic to work with very patient with two inexperienced women! My mother was very excited by his stories and the fact he remembe Anthony Jones was fantastic to work with very patient with two inexperienced women! My mother was very excited by his stories and the fact he remembered us from a month ago! More

Happy :) They allowed me to take the SUV to test drive to see my significant other before purchasing and ordered the color I wanted that wasn't currently in s They allowed me to take the SUV to test drive to see my significant other before purchasing and ordered the color I wanted that wasn't currently in stock there. More
Awesome Montrose Kia made sure to take great care of us. Amazing customer service from the salesman Hihn to the paperwork with Brittany. We had our children w Montrose Kia made sure to take great care of us. Amazing customer service from the salesman Hihn to the paperwork with Brittany. We had our children with us and they were very well with them and tries to accommodate them as well. I would recommend them to anyone More

Quick, satisfying, informational Mike was an excellent salesman for my first time ever going to a dealership. He worked very well with me and gave me useful information! Mike was an excellent salesman for my first time ever going to a dealership. He worked very well with me and gave me useful information! More
Friendly and very open to questions Shane is really friendly and was able took show me the car and work with me quick, He is very serious about his job and i liked the way he treated me. Shane is really friendly and was able took show me the car and work with me quick, He is very serious about his job and i liked the way he treated me. More
GO TO BUY! Had a great test ride and talk about the Forte. Hoping to come back and look again when it is more feasible to buy. I am sorry at this time it is not. Had a great test ride and talk about the Forte. Hoping to come back and look again when it is more feasible to buy. I am sorry at this time it is not. John knew we were just looking and probably not getting anything today but still took great care of us the Forte was SMOOTH! If you get a chance to head up here talk to John Treer he was congenial and friendly! More
2018 kia stinger gt My husband and I went there. We already knew exactly what I wanted. Cameron Jackson and the finance manager ( sorry I cant remember his name) made i My husband and I went there. We already knew exactly what I wanted. Cameron Jackson and the finance manager ( sorry I cant remember his name) made it a great experience from start. The entire staff was very friendly. More
I had a great experience. I came in just to ask a few questions. This young man named John Treer came and helped me. He was a really nice young man. When it comes time for me t I came in just to ask a few questions. This young man named John Treer came and helped me. He was a really nice young man. When it comes time for me to get my next car, I want him to help me. Thank you John. More
Looking for a vehicle I was at your dealership looking at available cars for sale at a reasonable price..I was able to test drive a couple of cars. Your car salesman John T I was at your dealership looking at available cars for sale at a reasonable price..I was able to test drive a couple of cars. Your car salesman John Treer was very helpful and knowledgeable. He made it a comfortable experience. If I decide to purchase at Your dealership, I definitely would like to have John's expert opinion and help. Thank you John! More