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Montrose Kia

Sheffield, OH

4.6
1,045 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 1,045 reviews

December 27, 2025

Thanks to Jim for a job well done. This is the second Kia Soul that I purchased from Montrose Lia. I greatly enjoyed the first Soul I purchased and I am enjoying this GT line even more More

by dawngayton800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Maculaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2025

My Sportage had an intermittent problem starting and you were finally able to diagnose that it was the starter and it was repaired very quickly. Ray was great and worked with me to get it fixed. Thank you More

by CARLSEG56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray from service
Dec 26, 2025 -

Montrose Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

December 26, 2025

Dave Price was so easy to work with, he asked what i wanted and options needed, showed me one, took it for a drive, and was bought that day ( xmas eve ) everyone involved from dave, the manager and fina More

by Slatts276
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Price
Dec 26, 2025 -

Montrose Kia responded

Thanks for sharing your thoughts about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

December 25, 2025

Claim they took parts apart and they didn't and charged me for it They said work was done and it was not and they did a multi point inspection and charged me a diagnosis charge that was included in the mul More

by As.downing1121
Recommend Dealer
No
December 25, 2025

Great customer service and felt I was actually listened to. They took into account everything I asked. I appreciated that. More

by Laurapressnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 25, 2025 -

Montrose Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

December 24, 2025

I called told them my issues and was able to take my car right in. Rachel was able to give me a rental and within a few hours I had my car back. More

by spartridge8
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 24, 2025 -

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

December 23, 2025

A pleasure to work with them! Have all my vehicles serviced with Montrose Kia! Thank you More

by RDOCHERTY0
Recommend Dealer
Yes
Employees Worked With
Hunter
Dec 23, 2025 -

Montrose Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

December 22, 2025

It’s taken 2 months and my car seat is still broken. No one calls back, poor communication. To be honest, the dealership seems very unorganized and people in places they shouldn’t be. I like the car, bu More

by MICHAELCLINE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
December 22, 2025

Quick friendly service. Also, I wasn’t pressed after the appointment to schedule a service visit. I was given a list of possible issues and told to call and schedule not pr More

by mightyjoe27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Montrose Kia responded

Thanks for sharing your thoughts about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

December 22, 2025

I have used Montrose Kia to purchase my vehicles and all services. The service department was always so helpful and courteous. Since I purchased my newest vehicle a 2024 Kia Soul I have been very disappoi More

by ngolden1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
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