
Montrose Kia in Sheffield
Sheffield, OH
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Cindy was very nice and sweet. she listened to what we wanted and was also able to accommodate our time so that we weren't there for hours at a time. I was able to come back the next day to continue our p wanted and was also able to accommodate our time so that we weren't there for hours at a time. I was able to come back the next day to continue our process which was very helpful. The dealership is very clean and inviting. More
The Montrose KIA Dealership is very efficient. We were met very quickly with sales person Dino DiMarco whom had our family look over selections of 2013 KIA Sorento's, eventually choosing one and 2 hours l met very quickly with sales person Dino DiMarco whom had our family look over selections of 2013 KIA Sorento's, eventually choosing one and 2 hours later we were on our way with great new auto. The paper work was handled efficiently, not much idle time was spent in showroom, which had several customers. Sorento was released with full tank of gas, a rainproof coating was applied, all workings of the vehicle explained - a smooth operation. I would recommend dealership to anyone.... More
I recently purchased a 2013 Kia Sportage SX. I worked with a great salesman, Dino Dimarco, who went out of his way to make sure my car buying experience was exceptional. He worked with me to get the exac with a great salesman, Dino Dimarco, who went out of his way to make sure my car buying experience was exceptional. He worked with me to get the exact outcome I was hoping for. Thank you. Also, thank you to the rest of the people who worked to help the transaction flow smoothly. And last but certainly not least, thank you to the service dept. John and Jeff, you are the best - and one of the main reasons I keep coming back to Montrose Kia. More
My wife and I entered the dealership with a specific type of used vehicle in mind. At no point were we pressured into test driving or looking at another vehicle outside of our requirements. Cindy was very un of used vehicle in mind. At no point were we pressured into test driving or looking at another vehicle outside of our requirements. Cindy was very understanding to our needs and helped us accordingly. I typically hate going to dealerships to look at/for vehicles, but this was actually one time I walked away satisfied. More
This was my first experience in buying a car and I have to say that Demetrius and Chris made this a very great first experience. I made it clear to Demetrius what my Dad and I felt comfortable paying for a to say that Demetrius and Chris made this a very great first experience. I made it clear to Demetrius what my Dad and I felt comfortable paying for a car as well as the features that I wanted in my car and we were able to find a really decent match. The only issue that I had was the fact that I was not really happy with the color of the car and there was not a lot of inventory to choose from but I loved everything else about it so I ended buying it any way. Because this was my first time buying a car I had a lot of questions (which probably sounded really idiotic) but Demetrius was patient enough and answered all of my questions. Once we had the car picked out it came time to finance the car. Neither my Dad nor I have great credit but Chris was able to get us financed and we ended up leaving with the car that night. The process was a little too lengthy for my taste but I still ended up with a car that I love so I am very happy. I did not feel pressured at all toad extra features and warranties even though they were offered and I felt that everyone that I dealt with was very professional. More
3+ hours of negotiating. Did not listen to me. Subtle techniques to buy up. Wife got hooked. Agreed on a monthly payment in writing. Then, came back with paper work $10 more a month or $720 higher tha techniques to buy up. Wife got hooked. Agreed on a monthly payment in writing. Then, came back with paper work $10 more a month or $720 higher than agreed upon. I tried to walk out. Team got aggressive. Wife was crushed. Her car. Disappoint my wife or stand my ground? Signed paper work I did not get copies of including service discounts, etc. Be afraid! Be very afraid. Avoid this place like the plague. Slick, deceptive, and misleading advertising. More
My husband and I wanted a new car and get rid of our Saturn ion. We walk in and everyone was nice. We started the paperwork. then we waited an hour and a half to find out we have bad credit. we wait Saturn ion. We walk in and everyone was nice. We started the paperwork. then we waited an hour and a half to find out we have bad credit. we waited all that time for nothing. we will not deal with people anymore. More
This dealership's sales staff is very deceptive and untruthfull. They practice the bait and switch tactic. They advertise one price online and charge another in a deceptive manner. They will exploit an untruthfull. They practice the bait and switch tactic. They advertise one price online and charge another in a deceptive manner. They will exploit any weakness they see in a customer to their finacial gain. I was grossly overcharged for a car simply because I put my trust in them.My bad! When they are confronted with their sales tactic's the lies just get bigger. They pray on women and first time buyers. STAY AWAY FROM THE MONTROSE GROUP !! SPECIFICALLY, DAN AKERS, BOB ZIMMERMAN, CHAD ENGLE !!!!!!! More
We went in wanting a 2012 Sorento with what seemed to be an impossible color and feature combination but Dan stuck with us in working to locate the vehicle night and day. After a week or relentless searchin an impossible color and feature combination but Dan stuck with us in working to locate the vehicle night and day. After a week or relentless searching he found the vehicle and so far we are very happy with our selection and the overall customer service we received. More