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Montrose Kia in Sheffield

Sheffield, OH

Overview
Reviews
4.8
881 Reviews
Call Dealership (440) 934-6699
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 881 reviews

April 12, 2023

Rachel was so nice and professional. She addressed all of my issues with my vehicle. More

by Michele
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melic not sure of last name, Anthony Jones
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Apr 13, 2023 -

Montrose Kia in Sheffield responded

Thank you for the kind review, Michele - we'll be sure to share it with Rachel! Your business is greatly appreciated by all of us here at Montrose Kia of Sheffield and we hope you won't hesitate to reach out if we can be of service again in the future!

April 11, 2023

Very quick and personable. Lance answered all my questions and explained my opinions. Thanx 4 everything More

by Mehringgreg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance and Ricky
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Apr 13, 2023 -

Montrose Kia in Sheffield responded

Thank you for the excellent review! We're so glad Lance was able to answer all your questions and we hope you won't hesitate to reach out if our Montrose Kia of Sheffield team can be of service again in the future. Take care!

April 06, 2023

not crazy about service dept hidden charges when came in to diagnose problem. had appt car sat outside for hour and half. emails not answered More

by bohannon2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no comment
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Apr 07, 2023 -

Montrose Kia in Sheffield responded

I'm sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Fred Gawry - Service Manager - 440.934.6699

Apr 07, 2023 -

bohannon2003 responded

Sent u email

April 06, 2023

My service was great. Was in and out in about an hour and they were so sweet in their caring about my needs at this time. More

by Kathleen Mary Hoskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael in service
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Apr 07, 2023 -

Montrose Kia in Sheffield responded

Thank you for sharing your experience, Kathleen! It was a pleasure having you visit us here at Montrose Kia of Sheffield and we hope to see you again in the future!

April 05, 2023

Took way too long this time. Never has before. Had 30000 check but couldn’t have been that much more work. Service person was great but too long wait More

by Scoupe06
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 07, 2023 -

Montrose Kia in Sheffield responded

We appreciate your honest feedback and regret the experience didn't earn us five stars. We hope there is a chance in the near future to resolve these concerns. We encourage you to reach out and appreciate your patience while we experience staffing struggles. Thank you, Fred Gawry - Service Manager - 440.934.6699

March 31, 2023

Mickey is a great salesman Very professional,kind and answer all my questions he made my day easy and I was so sad that day lost my sister and was able to put a smile on my face and had me laughing More

by Twonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey
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Apr 03, 2023 -

Montrose Kia in Sheffield responded

Thanks for the five stars, Twonda! We're glad to hear that Mickey and the rest of the crew here at Montrose Kia of Sheffield could assist you. We hope to see you back for all of your future auto needs!

March 26, 2023

Everyone was very kind and helpful. Nice waiting area in my car was done in a reasonable amount of time. Thank you Kia, Kia. More

by monathurman31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Mar 28, 2023 -

Montrose Kia in Sheffield responded

This is great to see, Mona! Thank you for coming to Montrose Kia of Sheffield!

March 19, 2023

I was pleased with my transaction with Montrose KIA My salesman ,Danny was helpful and courteous He helped me patiently and explained all thoroughly....all personnel were amiable This is my third KIA an More

by farmgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Kocsk
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Mar 20, 2023 -

Montrose Kia in Sheffield responded

Thank you for your kind words! We're so happy that you are pleased with your transaction with Danny! We look forward to seeing you next time at Montrose Kia of Sheffield!

March 14, 2023

The service I received today was great! They do an excellent job and always check everything they are supposed to. Friendly and experienced. I never leave unhappy! More

by maroonmidget75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel always goes above and beyond to help me!
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Mar 16, 2023 -

Montrose Kia in Sheffield responded

We are glad you had such a positive experience with our service team! We look forward to seeing you at your next appointment! - Montrose Kia of Sheffield

March 07, 2023

The visit was pleasant, the person that took care me was pleasant (Rachael) all was well More

by Shoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racheal
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Mar 07, 2023 -

Montrose Kia in Sheffield responded

We appreciate your kind words for our team! We hope that you will reach out to us if you have any additional information to share and look forward to providing five-star care next time. Thank you! - Montrose Kia of Sheffield

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