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Montrose Kia in Sheffield - Service Center

Sheffield, OH

4.8
112 Reviews

112 Reviews of Montrose Kia in Sheffield - Service Center

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September 29, 2025

Everything went as expected if not better than expected. I was able to drop off my wife’s cars early and was well received. I was pleasantly surprised to get a recommended service advice through text. Done More

by DENNISNMARTI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 29, 2025 -

Montrose Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 28, 2025

Been with them for several years happy with my vehicle purchases, service was always good, gave input on whatever needed attention. Always available for questions. More

by RONALDKOZIURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Sep 28, 2025 -

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 28, 2025

I know that they are doing a good job. But I am a person on a fixted income and can not do all the things that kia recommend even with you payment plan so please tell your people not to pus More

by CHOCTAW1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 28, 2025 -

Montrose Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 28, 2025

Everyone was great. During the pick up of my vehicle I ran into my salesman and was greeted with a hug More

by RMCASTRO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 28, 2025 -

Montrose Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 26, 2025

Montrose Kia handled my problem very fast I was greeted with a genuine concern and they took the time to listen and understand. They really respected my time and preformed my repair faster then expected. More

by christophercampian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Maculaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Montrose Kia responded

Thank you for your review, Christopher. We are glad to hear that our team was able to help, and we hope to see you again here at Montrose Kia! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 26, 2025

Always very nice and professional and the new look is fabulous! I won’t take my car anywhere else More

by pamawad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Montrose Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 26, 2025

The service @ Montrose was friendly, timely, and professional. They were attentive to my needs in providing the maintenance that I needed. More

by Jamie Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Sep 27, 2025 -

Montrose Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 25, 2025

Friendly staff. The Service was completed well before my expected timeframe. I Was called right away. More

by MARUCA362000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Montrose Kia responded

Thanks for sharing about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 25, 2025

Great experience Great customer service, very attentive, beautiful dealership, all around great Ten out of ten, will go again More

by MMIKOVSKY
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 25, 2025 -

Montrose Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 25, 2025

Everything was quick easy and everyone was super helpful, friendly and really made the experience enjoyable. More

by JUSTINHARNAGE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 25, 2025 -

Montrose Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

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