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Montrose Kia in Sheffield - Service Center

Sheffield, OH

4.8
98 Reviews
Call Service Center (440) 934-6699

98 Reviews of Montrose Kia in Sheffield - Service Center

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September 19, 2025

Great service , the service department kept me updated on everything that was getting repaired. Done quickly More

by KKINSER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
Report | Print
Sep 19, 2025 -

Montrose Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 18, 2025

I had oil change+tire rotation+multipoint vehicle safety inspection... And they washed my car, which I appreciated. Very satisfied with the service. More

by KMKAPLAN1
Recommend Dealer
Yes
Employees Worked With
(5) for EXCELLENT Ray Korfhage. I am very satisfied - with the service. Thank you.
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Sep 18, 2025 -

Montrose Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 18, 2025

Amazing experience, prompt service, knowledgeable technicians, and absolutely LOVED the updated building, BRAVO!!! Keep up the great job More

by mignlos2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gawry
Report | Print
Sep 18, 2025 -

Montrose Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 18, 2025

Always so clean, great customer service and people goes above and Beyond when it comes on help a customer. More

by osubasteven95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Report | Print
Sep 18, 2025 -

Montrose Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 17, 2025

I was not able to use the lounge for the entire three and a half hour wait due to no seats being available. I received a text that my service was done but continued to wait an additional 40 minutes after it More

by Muggle451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Maculaitis
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Montrose Kia responded

Thank you for your feedback. We always aim for a 5-star experience, and we're sorry that we fell short here. Please don't hesitate to reach out if you would like to discuss your concerns in more detail. We appreciate your business and hope you will give us another opportunity to serve you. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 13, 2025

Appreciated the professional and friendly staff. Transportation was provided when needed so all flowed perfectly. They were on top of everything! Will be my pleasure to go there again. More

by maria_berdiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept: Jennifer & other lady
Report | Print
Sep 13, 2025 -

Montrose Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 13, 2025

Great people to work with and they get work done in a timely matter. Love it. More

by ace61903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Maculaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2025 -

Montrose Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

May 03, 2025

In have been taking my Kias here for servicing over 14 years. It has always been good. Derek has been very knowledgable and extremely helpful handling issues that have arisen with my 2017 Sportage. Than More

by rcliff651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Leuenberger
Report | Print
November 06, 2024

Rachael in the maintenance department is always a pleasure to deal with. Very cordial and professional, always willing to answer any questions. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
Report | Print
Nov 07, 2024 -

Montrose Kia responded

It's wonderful to hear that Rachael in our maintenance department provided such a positive experience at Montrose Kia of Sheffield. We appreciate your feedback and look forward to assisting you again!

November 06, 2024

Service is always good and on time. Feel it’s a little pricey! Got $10 off coupon after fact More

by Foxyair43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 07, 2024 -

Montrose Kia responded

Thank you for the review. We appreciate your feedback and hope to see you again next time here at Montrose Kia of Sheffield!

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