Montrose Kia in Sheffield - Service Center
Sheffield, OH
98 Reviews of Montrose Kia in Sheffield - Service Center
Called in early nice, Rachel was very kind educational, and welcoming Joe worked on our car. Came out to meet and greet us. Car rides like a well oiled machine and welcoming Joe worked on our car. Came out to meet and greet us. Car rides like a well oiled machine More
My overall experience with the service department was very frustrating. I was told over the phone one thing, and got a completely different outcome. I felt like I was not listened to when I explained my very frustrating. I was told over the phone one thing, and got a completely different outcome. I felt like I was not listened to when I explained my situation over the phone, and the overall outcome at the end resulted in my car not being fixed and me owning hundreds of dollars. One positive side of my experience was the way I was treated by one of the floor salesmen. He was very understanding. When speaking to a few other floor salesmen, I did however feel that my car situation did not matter, and that the only thing that mattered was them selling me a new car. More
Very friendly, concerned about your satisfaction, respectful. I would recommend my friends and family come to you. As a matter of fact my son and brother have bought from you. respectful. I would recommend my friends and family come to you. As a matter of fact my son and brother have bought from you. More
John Siters is the best service employee Kia has. Always professional and caring. Makes you feel like a valued customer all the time Always professional and caring. Makes you feel like a valued customer all the time More
They are the best! Always a pleasant experience. I very rarely have a appointment but I'm always welcome. Always a pleasant experience. I very rarely have a appointment but I'm always welcome. More
John always listens to what I need fixed on my car. He also tries to get me the best deal that he can too. I have enjoyed using this service department to keep my car running as best as it can. He also tries to get me the best deal that he can too. I have enjoyed using this service department to keep my car running as best as it can. More
Robert was the best person I have dealt with in the Service Dept. He made me feel comfortable to have my car serviced especially after my last visit. Service Dept. He made me feel comfortable to have my car serviced especially after my last visit. More