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Montrose Kia in Sheffield - Service Center

Sheffield, OH

4.8
98 Reviews
Call Service Center (440) 934-6699

98 Reviews of Montrose Kia in Sheffield - Service Center

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June 13, 2024

Arrived at scheduled appointment time, when I arrived was promptly processed. John showed me the waiting area, kept me appraised of work in process. Vehicle maintenance was completed ahead of schedule. More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Siters
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Jun 14, 2024 -

Montrose Kia responded

Thanks for sharing your experience! We're glad John and the team at Montrose Kia of Sheffield provided prompt service and kept you informed throughout. We appreciate your support!

June 11, 2024

Rachel and Bob took very good care of me at Montrose Kia. I took my vehicle in for service and I was shuttled home and back to the dealership when my vehicle was serviced. The service took about an hour and More

by Toi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel and Bob
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Jun 12, 2024 -

Montrose Kia responded

We're delighted to hear that Rachel and Bob provided excellent service during your visit at Montrose Kia of Sheffield. Thanks for sharing your positive experience!

Jun 12, 2024 -

Toi responded

You are welcome

May 23, 2024

I needed to be at a doctors appointment and had a last minute tire blow out. Montrose took my car in and made a special trip to pick up the tire instead of waiting for delivery so I could make my appointm More

by Stargazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
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May 23, 2024 -

Stargazer responded

Just want to make sure everyone there at Montrose knows how happy I was with the way you quickly got my car fixed, the response time in calling me back and keeping me informed and the extra attention "Rachel" paid to my issue of getting an out of stock tire picked up so I could make my doctor's appointment. Kuddos Rachel and Montrose team for the quick turn around time and excellent work. Pat J.

May 23, 2024 -

Montrose Kia responded

We love knowing that our team has earned your business and continues providing a level of excellence you can count on! Thank you for choosing Montrose Kia of Sheffield!

May 17, 2024

They are always efficient and they have water and snacks 🙂 The associates are helpful and friendly. More

by nwallbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Greathouse
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May 17, 2024 -

Montrose Kia responded

Thank you for trusting Montrose Kia of Sheffield with your service needs! We're grateful for your support and look forward to seeing you at your next visit!

May 09, 2024

Nice people and helpful. Robert was great customer service. Would ask for him again. Thanks More

by barb9216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 09, 2024 -

Montrose Kia responded

Barb, we're happy to hear you had a great experience with Robert & the team here at Montrose Kia of Sheffield! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

May 03, 2024

Friendly people , reliable place, mechanics do their job right and finish on time and good discounts. More

by Yoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John sitters
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May 06, 2024 -

Montrose Kia responded

Hi Yoyo! We're delighted to know that you had a positive experience at Montrose Kia of Sheffield! Our team always aims for timely and reliable service. Thanks for the review, we appreciate it!

April 18, 2024

Service was fast and the people were very knowledgeable and friendly, and they even washed a vacuumed the car. More

by rbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Greathouse
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Apr 19, 2024 -

Montrose Kia responded

We're glad to know you had a positive experience with our team at Montrose Kia of Sheffield. We always aim for quick service and clean cars! Thanks for the review!

April 10, 2024

Very friendly and quick service. Answered all my questions with words we could understand, Recommend them. More

by kstrausser1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT M SYMANSKI
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Apr 11, 2024 -

Montrose Kia responded

Thanks for the recommendation and positive review! We're glad our team at Montrose Kia of Sheffield could provide you with a friendly and efficient service.

March 19, 2024

Everyone is always nice and pleasant in the 10 years I have been doing business with them ! More

by peglamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Montrose Kia responded

Thank you so much for all of your support over the past 10 years! We're truly honored to have you as a loyal customer and look forward to your next visit with us here at Montrose Kia of Sheffield!

March 07, 2024

I was greeted warmly and waited on right away . I was quoted an hour and a half time and it was done before that There was a nice waiting room with snacks and my car looked amazing when done .. was More

by brendasweetplj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert symanski
Report | Print
Mar 07, 2024 -

Montrose Kia responded

Hi Brenda! We're so glad to know that you had a positive experience at Montrose Kia of Sheffield! It's great to see our team was able to complete your service ahead of schedule and leave your car looking amazing. Thanks for sharing this review, we appreciate it!

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