Montrose Nissan in Hermitage

Spectacular Experience Had a wonderful experience at Montrose Nissan Of Hermitage and Corrine Quinn did a wonderful job of getting me into a car of my liking. Had a wonderful experience at Montrose Nissan Of Hermitage and Corrine Quinn did a wonderful job of getting me into a car of my liking. More

Incompetent and Shady I traveled over an hour after speaking all day with their sales team on a Nissan Rogue. When I arrived, their sales associate, informed me the veh I traveled over an hour after speaking all day with their sales team on a Nissan Rogue. When I arrived, their sales associate, informed me the vehicle was sold the night before and the customer right before me had the same thing happen to him. Sale Manager Mike Jr. said they would work with me to make this right, offered another Rogue at the same price, and told a clean CarFax. Upon evaluation the vehicle needed brakes and tires, and 3 accidents on the CarFax. I asked why Autotrader had the vehicle listed as certified. Suddenly, the offer price was no longer the price. This back and forth went on for 72 hours with Montrose's story continuing to change. I was never offered an apology. It is apparent there is a combination of complete incompetence and the promotion of shady sales schemes. Do not waste your time traveling or visiting. After reading other's reviews, there seems to be a pattern. I reached out to the GM prior to posting. The dealership informed me he would be in in the afternoon. That evening, I receive and email from him stating he is at a training for the week, but will call me the next day. As shocking as it is, I didn't receive a phone call. The definition of used car sales. Reading other's reviews, there is a pattern here. More

Emilio Miconi did an excellent job Purchased Altima 6 years ago and returned to Montrose for my next car. Emilio Miconi was very easy to deal with. Delivered the Altima to my office. Purchased Altima 6 years ago and returned to Montrose for my next car. Emilio Miconi was very easy to deal with. Delivered the Altima to my office. Thank you Brian Mincher More

Confident about purchase, Great salesperson :) My boyfriend, myself and our 16 month old daughter were immediately approached by Kenna Griffith when arriving at Montrose Nissan. We were returning c My boyfriend, myself and our 16 month old daughter were immediately approached by Kenna Griffith when arriving at Montrose Nissan. We were returning customers who had previously purchased a used vehicle at Montrose, and after a short discussion of what we were looking for, we quickly found that a new '17 Rogue Sport was perfect for us. Kenna was very knowledgeable and went out of her way to provide information with honesty and kindness without any uneasy pressure. It was very refreshing and made the overall purchase and buying experience enjoyable. She also had the patience of a saint with our daughter during the entire process. I highly recommend stopping to see Kenna at Montrose Nissan with any sales questions. We will definitely be returning to Montrose for our next vehicle. Thank you! More

$7000 trade in is a lie. False advertising. We talked to 2 different people there about this so called offer before we drove an hour to get there. They promised the world over the phone. After We talked to 2 different people there about this so called offer before we drove an hour to get there. They promised the world over the phone. After we got there and talked to them in person, they had to inspect our car to give us an amount for trade in. Guaranteed $7000? Right out the window. They only wanted to give us $4000. After arguing this with them, we were told that we could do this if we had a down payment, even though it was previously stated no down payment required. More

Poor service I'm writing to let people know this dealership has poor service department for the reason of the dashboard lit up like a Christmas tree a month after I'm writing to let people know this dealership has poor service department for the reason of the dashboard lit up like a Christmas tree a month after I bought it ,mind you they had it for 2 weeks to fix brakes and other things. I sent the video via email of this happening and sarah would not return my calls. So after the aggravation of fixing it on my own thought all was well and good. Nope,just did first oil change the filter was crushed like the person used channel locks and could not get it off so he left it. The machanic (if you call it that) has no business working on vehicles. However the salesman Mike was very easy to deal with I give him credit for trying to help but it was out of his hands. In all honesty I would not recommend this stealership. More

Will never go back Got a car from them that I later found out was way over priced desisted to get some extra options with it to which we agreed could be done easily at a Got a car from them that I later found out was way over priced desisted to get some extra options with it to which we agreed could be done easily at another time when they get in less than a week later my car wouldn't start they then said it was good but it kept happening finally they said it needs a new starter and they would cover it next day I get a call them saying I would have to pay for it but they would cover the work took it somewhere else and payed less for part and install then the part they had about a month later I go to see about my accessories and they tell me that they can't be done not to mention the owner treated me poorly and yelled at me along with lied to me several times More

Great Experience Brad Stockdill went above and beyond to help us with our car need, He has a never quit attitude to find a solution to our car purchase. Brad and his Brad Stockdill went above and beyond to help us with our car need, He has a never quit attitude to find a solution to our car purchase. Brad and his Manager took the extra effort involved to make the deal work. Thank you Brad and the Team at Montrose Nissan. We rate Brad and Montrose Nissan a 10 plus! P. Santilli Hermitage Pa More

the buying experience was quick and easy Car was waiting for me up front when I arrived. Took quick test drive and went back to dealership. Buying process was easy and warranty and options we Car was waiting for me up front when I arrived. Took quick test drive and went back to dealership. Buying process was easy and warranty and options were explained to me. Then I was on my way. More