Montrose Nissan

The overall business is AWFUL. DONT RECOMMEND I highly recommend that if you are considering this dealership, RUN THE OTHER WAY. I would have rather went and picked a car from a junk yard than go I highly recommend that if you are considering this dealership, RUN THE OTHER WAY. I would have rather went and picked a car from a junk yard than go here.. You probably would get better customer service talking to a wall. The internet sales department promises you things that they cannot fulfill. The internet sales manager, Bryan Cloud, didn't return my calls for two weeks. I called every day for him. Spoke with multiple people who said they would call me back or get Bryan to call me. Leasing managers, the GM, sales managers, customer service managers, etc and NONE of them helped and never returned my calls. They didn't ever call back. And when I finally got to speak to him, he called me a liar, told me I only heard what I wanted to hear, said my problem is not his (even though his team was the issue), was real nasty and didn't correct the mistakes his employees made. Told he would fire his employee, Gregory, if it made me feel better. And I asked why would you fire someone you feel like didn't do any wrong? I asked for a copy of the phone call with Gregory since Bryan was calling me a liar and he said "it's my data you aren't getting anything." Bryan hung up on me in the middle of our conversation and had his employees stop answering my calls. He purposely talked on his cellphone so the call couldn't be recorded hence why he was so nasty and mean. HE IS THE MANAGER AND DIRECTOR OF HIS DEPARTMENT AND THAT'S HOW THEY TREAT PEOPLE. If you ever get a call from Gregory or Ryan in the internet sales department HANG UP. They will tell you whatever you want to hear to get you to come into the shop. I was told that They can lower the value of a car to cover my miles that were over and keep me in a range I was comfortable paying and that was a lie!! They knew my exact situation and still fed me lies even when I said I didn't want to come out and waste my time if nothing could be done. They do not take responsibility for the things they say and the promises they can't make but instead blame the customer for "misunderstanding". The sales team did nothing to help me and said the internet sales team isn't their department and oh well their hands are tied (but work hand in hand with the internet sales team). The service department sucks too! Will tell you on the phone something is covered under warranty and still charge you! I've contacted corporate. Montrose nissan should either clean house or shut down. This was the first time I went to montrose and it will be the last time. I will preach it from the top of a mountain for NO ONE to do business here. I will post this on every social media platform. Going there was the biggest mistake I ever made. Stick with boardman. More

Worst experience ever ! The service that I received from Sarah was horrible and I would never go back there again for anything. She made the entire experience just plain awfu The service that I received from Sarah was horrible and I would never go back there again for anything. She made the entire experience just plain awful and thankfully I was able to interact with Joe and Cal today. Although my car wasn’t fixed Joe and Cal were very nice and friendly and professional the whole time. More

Great experience Thanks to Jim Misavage and Corinne Quinn my car buying experience was great please stop by and see them I'm sure you'll get the same great treatment t Thanks to Jim Misavage and Corinne Quinn my car buying experience was great please stop by and see them I'm sure you'll get the same great treatment they have me. More

Buyer Emilio Miconi made my experience one in which I felt comfortable, informed, and a definite return client of his! I will be a loyal customer of his fir Emilio Miconi made my experience one in which I felt comfortable, informed, and a definite return client of his! I will be a loyal customer of his first and trust his expertise for great service, and honesty! More

Lease transfer Emilio and Casey very courteous and helpful. Worked with us and made for a pleasant experience. Will be back for future needs. Daughter turning sixtee Emilio and Casey very courteous and helpful. Worked with us and made for a pleasant experience. Will be back for future needs. Daughter turning sixteen soon and will work with Montrose Nissan Hermitage. More

Emillio Miconi professional sales recommendation Emillio has given me a good assistance in past month in purchasing two nissans. He even offered good insight into Infinitis that I was considering, b Emillio has given me a good assistance in past month in purchasing two nissans. He even offered good insight into Infinitis that I was considering, but I chose nissans for their local service and non pressure negotiations and assistance. Highly recommend your dealership due to your responsive and friendly service. More

very good experience, friendly atmosphere. made appointment, picked, drove the car, introduced me to sales staff, we, visited service department and showed me were to bring car for washes. ver made appointment, picked, drove the car, introduced me to sales staff, we, visited service department and showed me were to bring car for washes. very good More

Car purchase Brandon in sales was excellent and understanding of our needs! Everyone was real pleasant to deal with! Very happy to have shopped here! Highly recomm Brandon in sales was excellent and understanding of our needs! Everyone was real pleasant to deal with! Very happy to have shopped here! Highly recommended! More

Transparent dealings Truly a different experience than my past car buying experiences, these guys get it and do what they say they will do. Will continue to have my servic Truly a different experience than my past car buying experiences, these guys get it and do what they say they will do. Will continue to have my service work done here as well, all around a great place! More

Great experience Emilio is the best. He goes above and beyond.he is honest and works with you to get a great deal. Thanks so much Emilio! Emilio is the best. He goes above and beyond.he is honest and works with you to get a great deal. Thanks so much Emilio! More