Monument Chevrolet

I would recommended this Service Department from my experience with them so far. Keith Clower who was recommended to me by Andrew Willard (also with Monument) was a great experience. Keith took the t experience with them so far. Keith Clower who was recommended to me by Andrew Willard (also with Monument) was a great experience. Keith took the time to understand my issues with a new car with warranty work needed. I did not purchase this car from his dealership, but he still treated me and my vehicle as if I had bought it from them. Even after the work was completed, Keith kept me informed via e-mail of the repair status and let me know pick up time via my phone. Keith also help me understand the pickup process and walked me through it to speed everything up the next time. I still have a minor problem with the car and contacted Keith and he was helpful in explaining what I can do and he will make it happen. Even another vehicle I have a issue with he took the time to research and will assist in getting Chevrolet to repair this problem. Again, if you want good customer service, then I recommend seeing Keith Clower, Service Consultant with Monument Chevrolet, Pasadena, Texas. You will see that old fashion service still exists. More

On Sat 1-09-09 we just a few miles aways from Monument when our Impala went bad. We got it into the service are and parked it. We just moved here from the MIDWEST and do not have anybody here we can rely when our Impala went bad. We got it into the service are and parked it. We just moved here from the MIDWEST and do not have anybody here we can rely on in an emergency. It was 3pm. We went inside the dealership. THE HOURS HERE ARE OUTSTANDING!!! Thank GOD they were open. I was looking to get a rental. EVERYONE there was trying to find a car rental place that was open. No luck. Dennis and his staff went out of thier way to get us home! Our car was worked on Monday morning and we picked it up late that night! AGAIN GREAT HOURS! GREAT JOB!I will always come to this dealership for service. Hopefully never to have to buy for a LONG time, but will go here when we do. More

I drive a 08 Chevy diesel truck and I have a daughter that I am doing the drivers ed home teaching to so I had been looking for months for a small car so that she would have something more comfortable fo that I am doing the drivers ed home teaching to so I had been looking for months for a small car so that she would have something more comfortable for her to drive and I could also share it with her and park my truck. I would look on the internet at different dealership for used cars, I found a car I was interested in and talked with Keven Rey at Monument Chevrolet and went and test drove the car. It ended up not being what I wanted and Keven told me he would keep in touch with me. Keven would e-mail or call me periodiclly to see if I had purchased yet. I had found a car I was fixing to buy but was really unsure because I found out it was a rental car, but I was really tired of looking. I received a phone call from Keven and he told me he had found a car that I would love and it was in my price range. We went and test drove the car and fell in love with it and bought that night. I have purchased 5 new vehicles since 1999 and one of them was from Monument Chevrolet but this experience was by far the best I have ever encountered Keven Rey was THE BEST salesman ever I could tell he really cared. More

I have bought many cars in my life for business and pleasure. I would recommend Kevin Mcreynolds and the Monument Chevrolet dealership to anyone. I live 90 miles away and there were many dealerships cl pleasure. I would recommend Kevin Mcreynolds and the Monument Chevrolet dealership to anyone. I live 90 miles away and there were many dealerships closer to me but all the local dealers didn't or wouldn't get me the car I wanted. If I'm going to buy a car as much as they are now I want it to be exactly what I want. I took a chance and am so glad I did. Monument was so easy to work with and gave me the best price on the car it was worth my time and money to drive to Monument Chevrolet if you believe that customer service is gone in this world give Monument Chevrolet a try I think you will be pleased some places still have customer service. More

I could not believe that I found the truck I had been looking for. Gerry Nieto was my salesman. WC SMITH ROCKS! He is just a friend. A warm, good hearted individual! When I had any problems, WC alway looking for. Gerry Nieto was my salesman. WC SMITH ROCKS! He is just a friend. A warm, good hearted individual! When I had any problems, WC always made sure that every issue that I had was resolved or taken care of. He really goes the extra mile for his customers, as that is a family owned business, and hopefully, everyone he employs will develop the same mentality that he has. A great dealership to work with. More