Monumental Ford

Stress free experience! We had been searching for a used first car for our 16 year old daughter and balancing safety and reliability within a reasonable budget had been diffi We had been searching for a used first car for our 16 year old daughter and balancing safety and reliability within a reasonable budget had been difficult and stressful. We found a used car online at Hodges. We phoned and spoke with Kenny who had it ready to test drive when we arrived. He was very helpful and courteous showing us the features of the car, sharing its history, and answering all of our questions. He put us at ease throughout the purchase. We were treated with genuine friendliness and respect by all of the employees we met. Trevor and Breck made a point to meet us and further answer any questions. Gant did a great job completing the process. We were impressed at the respect and time we were given with no pressure to look at more expensive vehicles. The price was fair and we are thankful for a stress free experience and so happy with our purchase. The staff really made a great impression on us and we will highly recommend Hodges Ford to others! Our daughter enjoyed ringing the bell after the purchase! More

Greatly satisfied customer Excellent service, great friendly professional staff, a very pleasant experience. Will recommend to all my friends and family. Thank you Hudges Ford, Excellent service, great friendly professional staff, a very pleasant experience. Will recommend to all my friends and family. Thank you Hudges Ford, looking forward to my next visit More

Very informal and relaxed Never felt as if I were being sold something. Options were presented and we made our choice. No pressure. Will definitely recommend to anyone inter Never felt as if I were being sold something. Options were presented and we made our choice. No pressure. Will definitely recommend to anyone interested in a new Ford More

Purchase of Truck Our experience was comfortable without pressure. Every effort made to find what we were looking to buy. We drove several different models of the F25 Our experience was comfortable without pressure. Every effort made to find what we were looking to buy. We drove several different models of the F250 series before deciding on a specific one. We returned here because of our relationship with the previous owners. The treatment by this group was equal to our previous experience with this dealership location. More

Fixed my car in record time friend fast great service Lucey Lucey and David did a great job timely efficient and fairly priced I would go there again in a heart beat They fare exceeded my expectations Tks a Lucey and David did a great job timely efficient and fairly priced I would go there again in a heart beat They fare exceeded my expectations Tks all again great Job. Sometimes electrical problems are hard to find More

Purchased a new Explorer Great experience, as usual. Clyde Madrey went out of his way to make sure I got the vehicle that I wanted, for the price I could afford. Great experience, as usual. Clyde Madrey went out of his way to make sure I got the vehicle that I wanted, for the price I could afford. More

Untimely breakdown at the perfect exit! I doubt there is another dealer more concerned and driven to provide better customer service than Hodges Ford! Lucy the service advisor is without que I doubt there is another dealer more concerned and driven to provide better customer service than Hodges Ford! Lucy the service advisor is without question one of the best assets and selling features they have. I can't think of a time that I've met an associate with more passion to service! Couple her passion for customer service with the tech, David's, knowledge and experiance and you have a long term winning team. Breck the GM is a hands on GM and I often saw him walking around talking to customers. His. Lucy's and the leadership is the reason why a major reason a dealership can survive in a town of 1400 people... people, like me, are willing to drive to get there! More

sales and service team were great Took my 2016 F150 which was purchased at this same dealership under a different name. Kenny was the salesman and handled everything professionally. H Took my 2016 F150 which was purchased at this same dealership under a different name. Kenny was the salesman and handled everything professionally. Had an issue with my wipers staying on all the time and the door recall, showed up without an appointment and Lucy was there to take care of my truck and it's issues. She handled everything an kept me informed of the repair process and when my truck would be ready. Lucy is outstanding and provides exceptional customer service, the whole industry needs more people like her. More