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Moore Cadillac
Chantilly, VA
197 Reviews
If you're searching for a nearby Cadillac dealer that always puts you first, make our Cadillac dealership in Chantilly, VA, your only stop. Moore Cadillac Chantilly has been proudly locally-owned and -operated for years, and we strive to provide the easygoing and comfortable car-buying experience you expect. Shop our new and used Cadillac models for sale knowing we want to see you behind the wheel of the ideal luxury vehicle for your lifestyle and preferences. What's more, we offer the trustworthy Cadillac service and auto maintenance you deserve when owning a luxury SUV or sedan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 197 reviews
July 03, 2026
Had AC compressor failure. Called dealship. Walter got me same day. Fixed & out next day! Called dealship. Walter got me same day. Fixed & out next day! More
by bobpatton48
July 03, 2026
I stopped in for a ln issue since my right tail light wasn't working. Upon arrival it was on. While there Kraig asked if I wanted to do my inspection since it was for July. wasn't working. Upon arrival it was on. While there Kraig asked if I wanted to do my inspection since it was for July. More
by SLIM_1704
Employees Worked With
Kraig
July 01, 2026
This dealership is overpriced and its hard to get in touch with the service department. I had to contact them to find out when my car was done or get any information out of them period. touch with the service department. I had to contact them to find out when my car was done or get any information out of them period. More
by Taylor Losee
Employees Worked With
June 30, 2026
Excellent service at Moore Cadillac. Steve, the salesmen was knowledgeable, friendly and helpful in every way. This is my second purchase at this dealership and it continues to be top n Steve, the salesmen was knowledgeable, friendly and helpful in every way. This is my second purchase at this dealership and it continues to be top notch. David White More
by Davidcwhite12
Employees Worked With
STEVE
June 29, 2026
After this service visit, I completely lost confidence in Moore Cadillac Chantilly. Two issues appeared immediately afterward, and rather than addressing my concerns respectively, the Service manager, was di Moore Cadillac Chantilly. Two issues appeared immediately afterward, and rather than addressing my concerns respectively, the Service manager, was dismissive, condescending, and made inaccurate statements about my vehicle's service history. After 18 years as a loyal Moore Cadillac customer (since 2008), I left deeply disappointed, feeling unheard, and knowing I can no longer trust or recommend this dealership. More
by SxVCadillac
Employees Worked With
June 27, 2026
The dealership has been responsive to my needs and requests in a timely manner. When a service requires an extended period of time a loaner was provided. The service so far gives me confidence that su requests in a timely manner. When a service requires an extended period of time a loaner was provided. The service so far gives me confidence that such high quality service we be provided in the future. More
by thecreeksedge
Employees Worked With
June 27, 2026
Very friendly efficient and quick service, with a smile. Exceeded expectations. But will miss James Sin, who was exceptional Exceeded expectations. But will miss James Sin, who was exceptional More
by nkgeicher
June 23, 2026
This dealership has proven themselves to provide unbelievable service. I did not purchase my previous Cadillac from this dealership, but after the first time I went to the service department I was s unbelievable service. I did not purchase my previous Cadillac from this dealership, but after the first time I went to the service department I was so impressed. I only service my vehicle at this location and now when it’s time to purchase a new one, they really came through for me. More
by TColex3
June 21, 2026
The Dealership is an excellent place to get work done. Definitely worth my five stars. Definitely worth my five stars. More
by Kathy
June 19, 2026
The dealership provides top quality cars and excellent and reliable service.i have continued with this dealership for over 20 years and find them friendly and responsive. and reliable service.i have continued with this dealership for over 20 years and find them friendly and responsive. More
by chazjr2244
Employees Worked With
Kraig
