
Moore Chrysler Jeep
Peoria, AZ
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2,014 Reviews of Moore Chrysler Jeep
Horrible service Department! Mike has no interpersonal skills. I have Never been treated so awful by a company. There is no follow through to inform you of what is going on, even after 2-3 weeks. Heaven h skills. I have Never been treated so awful by a company. There is no follow through to inform you of what is going on, even after 2-3 weeks. Heaven help you if you call to ask!! They are especially mean to senior citizens and women!! Horrible Horrible Horrible!!!! More
Brought my 2011 Jeep Grand Cherokee in on 20 Sep with numerous electrical problems and most dashboard lights on. The service department was fantastic. My rep Alan called me daily with updated status. numerous electrical problems and most dashboard lights on. The service department was fantastic. My rep Alan called me daily with updated status. He explained that electrical problems could take time to troubleshoot because it could be a lot of different issues. Within 3 days they found the problem and had a harness expedited and once it arrived on Tuesday, it was installed and my vehicle was ready for pick up. Additionally they fixed three recalls. I really appreciated the customer service by Alan. He kept me updated daily. Great job by him and the rest of the service department. I wouldn’t hesitate taking my vehicle back for any future service. More
Kept trying to push financing on us even though we said no. Didn't clean and detail the car like they said they would. Didn't follow up with us like they said they would when funding cleared. Generally gru no. Didn't clean and detail the car like they said they would. Didn't follow up with us like they said they would when funding cleared. Generally grumpy finance manager and an indifferent salesman. More
Technical knowledge related to the 4xe and its features was lacking. We left with a vehicle with all the bells and whistles without adequate knowledge of the features. Other dealerships have hands on train was lacking. We left with a vehicle with all the bells and whistles without adequate knowledge of the features. Other dealerships have hands on training available for high tech features. More