Back

Moore Subaru

Richmond, VA

4.6
413 Reviews

9177 W Broad St

Richmond, VA

23294

Directions

By Type

Showing 413 reviews

June 14, 2024

I had made an appointment several days ago to see a 2021 Crosstrek. I did arrive 5 minutes early, so I was aware that a wait may be possible. Not only was my salesperson in another meeting, but the vehicl More

by SD
Recommend Dealer
No
Employees Worked With
Keith Nelson
June 07, 2024

Top notch dealer in my case. No run around, attempts to sell-me-up, or less than ethical behavior. Fair and honist negotiators.Bravo Zulu! We need all dealers to be like the peop More

by bruce.saunders
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hing Dinh
Jun 07, 2024 -

bruce.saunders responded

This is how to do it people. Very Well Done!

December 26, 2023

Mister Bob Lannon helped me. As a first time buyer, it was an awesome experience to work with him. 10 out of 10, recommend. More

by Autumn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Lannon
November 01, 2023

Great sales experience starting with David L. He helped us find what we were looking for, no shenanigans at the dealership. Due to my schedule, he then worked with me over the phone and even ca More

by forester23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino, David Lowenhagen, Rocco Karamoutsos
September 27, 2022

My experience of buying my second Outback from Moore was outstanding. My salesman, Keith Nelson helped me immeasurably in making choices of options, keeping me updated as the car was being built, and with More

by drladybug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Tomlin, Rocco Karamoutsos, Keith Nelson
September 26, 2022

CJ Murphy is an amazing sales rep! My entire car buying experience was very easy and stress free. CJ made sure all of our questions were answered and we had everything we needed. I can More

by Pulliaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Murphy
September 22, 2022

I had a great experience with David Lowenhagen. This is the second Subaru David has sold me, got an Outback this time rather than a Forester, for the sake of variety as well as because the supply o More

by William Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen
September 21, 2022

Our Sales Representative was David Lowenhagen and he made our buying decision the easiest that we have every had with a Dealership. He is supremely knowledgeable, professional, and he discussed many options More

by Mike Girardi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen, Rocco Karamoutsos
September 21, 2022

Working with David Lowenhagen was an absolute pleasure! David is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and o More

by Yelena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen
July 27, 2022

The sales side was great. Service department kinda sucks. Lack of communication; unanswered phone calls, overpromise/underdeliver. Went to Live Chat because all calls just wen More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name given
1
...