Back

Moore Subaru

Richmond, VA

4.8
409 Reviews

9177 W Broad St

Richmond, VA

23294

Directions

By Type

Showing 409 reviews

September 27, 2022

My experience of buying my second Outback from Moore was outstanding. My salesman, Keith Nelson helped me immeasurably in making choices of options, keeping me updated as the car was being built, and with More

by drladybug
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
Kris Tomlin, Rocco Karamoutsos, Keith Nelson
September 26, 2022

CJ Murphy is an amazing sales rep! My entire car buying experience was very easy and stress free. CJ made sure all of our questions were answered and we had everything we needed. I can More

by Pulliaman
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
CJ Murphy
September 22, 2022

I had a great experience with David Lowenhagen. This is the second Subaru David has sold me, got an Outback this time rather than a Forester, for the sake of variety as well as because the supply o More

by William Anderson
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen
September 21, 2022

Working with David Lowenhagen was an absolute pleasure! David is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and o More

by Yelena
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen
September 21, 2022

Our Sales Representative was David Lowenhagen and he made our buying decision the easiest that we have every had with a Dealership. He is supremely knowledgeable, professional, and he discussed many options More

by Mike Girardi
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen, Rocco Karamoutsos
July 27, 2022

The sales side was great. Service department kinda sucks. Lack of communication; unanswered phone calls, overpromise/underdeliver. Went to Live Chat because all calls just wen More

by CB
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
No
Employees Worked With
No name given
June 28, 2022

Sales rep was Ray. Made everything easy and painless. Everything was amazing and I got exactly what I wanted. I walked in only intending to look at an outback. Ended up More

by AkessonA
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
Rocco Karamoutsos, Ray Chamberlain
June 27, 2022

Sales David Lowhagen was knowledgeable talkative and direct. Very helpful. He introduced me to the key players and shoes the service Dept.. More

by Neil
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen
June 27, 2022

Keith Nelson (salesman) was exceptionally professional & knowledgeable about product. I probably was in contact with him 3 separate times before I decided to purchase my first Subaru. Keith answered all of More

by sandydogmusic
Recommend Dealer
Yes
Employees Worked With
Keith Nelson
June 26, 2022

Moore Subaru made my car buying experience wonderful. Reggie Brice was great to work with. He is very knowledgeable and took the time to be sure I was completely comfortable with my new Outback Wilderne More

by jm
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
Reggie Brice
1
...