Moore Subaru
Richmond, VA
Filter Reviews by Keyword
By Type
Showing 417 reviews
Great car buying experience We were recommended to Cory by a co-worker who said he was great. We found this to be so true. He is very nice and so easy to work with. He is know We were recommended to Cory by a co-worker who said he was great. We found this to be so true. He is very nice and so easy to work with. He is knowledgeable about the vehicles. There was no pressure which was great for us. This was such an easy car buying experience. I think the easiest ever. We highly recommend Cory and have already done so to others we know are looking to buy a new car. More
Got a Great Forester Tom Carr is a great person to work with to buy your Subaru. My favorite thing about him was that he was very knowledgeable about Subarus and answered Tom Carr is a great person to work with to buy your Subaru. My favorite thing about him was that he was very knowledgeable about Subarus and answered any questions we had. He took the time to explain all the things I needed to know about the car and welcomed me to call about any questions. Our research on top compact SUVs led us to Subaru, but Tom still made a compelling argument for why the Forester was the best option; we left feeling really good about the car we got. He was also friendly and professional. Furthermore, frankly, from researching prices, I think he gave us a great price. I feel comfortable to call about any questions I might have, and I'll definitely go back for any service my car might need. Thanks Tom! More
Best car buying experience by far! First time I have purchased a car without being pressured. Also first at trusting a car salesman! Highly recommend!! Harry worked to get me the car I First time I have purchased a car without being pressured. Also first at trusting a car salesman! Highly recommend!! Harry worked to get me the car I wanted and suited my needs and wants. More
Outback Purchase This is our 3rd Outback purchase from this dealership. Both the Chris Johnson (out salesman) and Rocco Karamoutsos (Sales Manager) went out of their w This is our 3rd Outback purchase from this dealership. Both the Chris Johnson (out salesman) and Rocco Karamoutsos (Sales Manager) went out of their way to assist me getting the car and interest rate I was looking for. Working with Chris is a pleasure. He is also always willing to assist with technical questions (Subaru software interface is not always the easiest and intuitive to navigate) after the sale has been completed. Unlike other dealerships where you are forgotten once they have your money, Chris and Rocco take care of you. Highly recommended! More
Thanks David Lowenhagen & Robert Thomas I found my lease vehicle on line - and the entire experience was great ! From the time I emailed them, to the point in which I picked it up Everyon I found my lease vehicle on line - and the entire experience was great ! From the time I emailed them, to the point in which I picked it up Everyone was professional, considerate of my time and well versed In the product I would recommend this dealership and the entire team to anyone who is looking for a stress-free purchase or lease ! More
Great experience Low pressure sales and a fair price. Harry Moseley really knows the cars he sells! I am pleased with my new Subaru and am glad I bought it at Subaru Low pressure sales and a fair price. Harry Moseley really knows the cars he sells! I am pleased with my new Subaru and am glad I bought it at Subaru of Richmond. More
Dan MacNeil I have been doing business with Dan MacNeil since 1992 and find him to be honest, knowledgeable and with whom it is a pleasure to do business. I frequ I have been doing business with Dan MacNeil since 1992 and find him to be honest, knowledgeable and with whom it is a pleasure to do business. I frequently recommend Dan to my friends and family members, knowing he will make their purchasing a vehicle a pleasant experience. More
Questions Every Day Tom Yuen has gone above and beyond with my daily questions. A new Subaru is like learning 10 new iPhones at one time. So far Tom has been able to gi Tom Yuen has gone above and beyond with my daily questions. A new Subaru is like learning 10 new iPhones at one time. So far Tom has been able to give me an answer for anything - even the dumb Subaru 101 questions. I would definitely recommend him for sales to anyone. He knows the cars inside and out. More
Awesome customer service! We shopped around at multiple dealerships and ultimately bought from Subaru of richmond due to the level of customer service we were provided. Harry w We shopped around at multiple dealerships and ultimately bought from Subaru of richmond due to the level of customer service we were provided. Harry worked hard to make sure he met our needs and did everything in his power to accommodate any special requests we had. He was personable, he followed up with us, and he sold us by being genuine and not pushy- my favorite way to be sold to :) We would buy another car here in a heartbeat. More
Upgraded my car with ease!!!! Dan is an amazing sale representative! He was extremely professional and listened to my needs. From the moment that my father and I walked into Subaru Dan is an amazing sale representative! He was extremely professional and listened to my needs. From the moment that my father and I walked into Subaru, we did not feel pressured. We were able to see a lot of cars, from used to new. That same day we were able to find a car that was perfect for me. The whole transaction, between trading my old Subaru, and getting the new one was really easy and not stressful at all. Everyone at Subaru is amazing, and they are lucky to have Dan as a part of their Subaru family! More


