Morehead Honda

A Wish Realized I went to Morehead Honda to buy/lease a new car for my husband as a Christmas Gift. The sales Associate, Alberto Torres could not have been more helpf I went to Morehead Honda to buy/lease a new car for my husband as a Christmas Gift. The sales Associate, Alberto Torres could not have been more helpful. I told him what I was hoping to accomplish, how much I had to work with - and he made it happen! I will be picking up a new Honda Accord Sport on Christmas Eve for my husband!! The car is beautiful, well within my budget - and Mr. Torres shared in my delight of doing this for my husband. This will be our 7th Honda from Morehead - and every experience has been wonderful. As a woman, I was a little nervous doing this on my own - Mr. Torres put me at ease immediately and I knew he was going to get me the best deal possible! He was polite, helpful, honest, courteous, respectful - and happy to help me surprise my husband! More

Warm and welcoming with a family atmosphere This is my 4th car purchased from Morehead and this was the best experience yet. Specifically because of my salesman Alberto Torres. Alberto was ver This is my 4th car purchased from Morehead and this was the best experience yet. Specifically because of my salesman Alberto Torres. Alberto was very patient with me and my daughter during our visit (and ultimately purchase) or my new 2015 CRV EX-L. This was an upgrade from my 2012 CRV-EX and with 0 down they were able to get me where I wanted (monthly payments). Going in today (12/13/14) to "look" I was pleasantly surprised with what Alberto was able to do for me. I highly recommend Morehead Honda with an extra emphasis on getting Alberto Torres as your salesman. Morehead Honda has a great salesman with Alberto! Thanks!! More

Completely satisfied !! My experience at Morehead Honda was outstanding ! I got an awesome vehicle at a great price and I love it! My salesman ,Paulie Pereira, was a pleasure My experience at Morehead Honda was outstanding ! I got an awesome vehicle at a great price and I love it! My salesman ,Paulie Pereira, was a pleasure to deal with. He not only fulfilled every promise but did it with a smile and a fun personality! I am a very satisfied customer ! More

Great!!! Our third family purchase of a Honda in the last 4 years. Our first time dealing with Doug Matthews was an absolute pleasure. He was knowledgeable, fr Our third family purchase of a Honda in the last 4 years. Our first time dealing with Doug Matthews was an absolute pleasure. He was knowledgeable, friendly and most of all extremely patient with our requests on options. Most importantly was his effort to put us in the car we really wanted. We will definitely be back , thank you Doug!!!! More

The return trip I was DEAD SET AGAINST coming back here. My wife said it was time to let bygones be bygones. To be honest, if it wasn't for Mark Etri, I was going to I was DEAD SET AGAINST coming back here. My wife said it was time to let bygones be bygones. To be honest, if it wasn't for Mark Etri, I was going to Subaru. Morehead is lucky to have a person like Mark on their team. Upon my second return trip, he did everything possible to help out. Make him a dictator of your dealership. He's got my vote!!!!! More

Third time charm because they sent it to Dodge Service Dept Overall not happy with the Service on a used Dodge Journey purchased. Purchased the extra warranty. Since April had to take in 3 times for service f Overall not happy with the Service on a used Dodge Journey purchased. Purchased the extra warranty. Since April had to take in 3 times for service for an overheating problem. On the 3rd time they took the vehicle to Dodge Service Department because they found nothing wrong with it. Dodge found a leaking hose that was part of the problem. On top of that Dodge found several other problems with the vehicle that needed to be repaired. I paid out of pocket almost a thousand dollars to repair the vehicle as some issues were not covered by the extended warranty purchased. Had everything been taken care of by Morehead Service Department I would have saved another deductible charge on the extended warranty! So, to summarize: I had to waste my time with the back and forth routine to the Service Center, in the end I paid more money to fix the vehicle and on top of all this I was in NYC when I went to visit a relative in the hospital and the vehicle overheated and I was going to CT on vacation when the vehicle overheated, both after having been "serviced" by Morehead. Being a new customer to Morehead I expected more. I would have liked to built a loyalty to them and spread my enthusiasm, but this experience has given me no reason to. I wrote an email to Morehead and they never responded to the email. More

Chris in service is excellent, sales not so much CHRIS IN SERVICE IS TOTALLY THE BEST!!!! Honest, helpful, fair, and always goes out of his way and exceeds his professional obligations!! If he ever CHRIS IN SERVICE IS TOTALLY THE BEST!!!! Honest, helpful, fair, and always goes out of his way and exceeds his professional obligations!! If he ever left the dealership, I would follow him! He is a definite asset to the dealership and his efforts enrich the profession. On another note, I had a Honda Accord that I always serviced at Morehead Honda and I was totally thrilled. They consistently exceeded all my expectations. I couldn't believe such a great dealership existed. So it was a no brainer that, when the time came for a new Honda, I would go there. I bought a demo but was saddened to notice one day after I bought it that the rear bumper cover had been repainted. (I had opened the trunk when the sun hit it just right and I saw the drips...then noticed the VIN label had yellowed) Body shop verified it had been hit. No damage besides the superficial, but I was dismayed. Spoke to a few people about it, no one offered to help me. That was truly surprising to me because I had been so very happy with Morehead. I wish that info had been disclosed. More

Excellent experience Overall I had an excellent experience. The sales reps were friendly, informative and made my choice to join the honda family an easy one! I'm a proud Overall I had an excellent experience. The sales reps were friendly, informative and made my choice to join the honda family an easy one! I'm a proud owner of a honda accord now! More

Effortless I can only say my dealing with Morehead Honda is effortless. They from the time I stepped into the showroom until I picked up my wifes new Honda Pilo I can only say my dealing with Morehead Honda is effortless. They from the time I stepped into the showroom until I picked up my wifes new Honda Pilot they were nothing short of fantastic. My first dealing was with Mark Etri he new everything about the product and what would work for our family needs. Freindly just a pleasure to deal with. When I went back to pick up my purchase the fianance guy by the name of Nichael Desantis was right on the mark. No games or gimics got me what I wanted to pay a true gentleman. I can only say is this, if you are in the market for a new vehicle come over to Morehead. they are eccellant. Tell them Dave sent you. More

Alberto Torres...excellent! Alberto Torres was great to work with while picking out a new car. I had look at several other dealerships, but Alberto was the easiest salesperson t Alberto Torres was great to work with while picking out a new car. I had look at several other dealerships, but Alberto was the easiest salesperson to work with. He was able to understand what I was looking. Albert was very attentive and respectful of my need to find an attractive car, a really safe car, and affordable car. I found my whole experience at Morehead Honda very positive. Sally M. More