Moritz Chrysler Jeep Dodge Ram - Service Center

Jimmy is a true asset to the Moritz Team. I have serviced my Ram's & Jeep's there for years. I am a very particular person with my trucks and Jimmy understands and never fails to make sure my trucks are serviced and taken care of. Any issues I have ever had with them, he has kept me updated and gotten me in and out quickly! He also knows his clients by name which is admirable. His customer service skills are top notch! He needs a raise! Thank you Jimmy!!!

This is the worst service department ever. They let you make appointment then tell you your issue is not important enough to work on when you arrive due to COVID and them being short staffed. That would be understandable (if they didn't talk down to you like you don't understand) if they had taken the time to call and let you know ahead of time so you could change your plans. I also have a job that COVID effects and have to take my vehicle in for repair when I can. I understand that Fridays are not the best day for repairs and that mine was not an emergency but it is a repair and I deserve the same treatment as everyone else that paid money for a vehicle with them. My vehicle is under warranty and the issue it has is important to me. This was my 2nd bad experience with this location. I was also told when purchasing vehicle that if brought in they would supply a vehicle to drive if I left mine, each time I have been there they do not want to honor that commitment. I will NEVER purchase another vehicle from this dealership and will attempt to find another service department to use in the future. I was planning to purchase a new vehicle soon so I guess I will be shopping elsewhere. I wish there was a way to give less than 1 star.

Took my BRAND NEW 2020 Challenger, only had it 3 WEEKS, less than 1,000 miles on it, in because it was leaking brand new motor oil. I took it to Moritz because I didn't want to go to those lowlifes at Meador, first thing Monday morning, and Moritz was the closest to me. They told me they were a little backed up and it MIGHT be Tuesday before they could get to it. I find out on THURSDAY they haven't even LOOKED at it yet! I haven't even made my first payment on this car and its been in the shop 1/4 of the time I've owned it! They had to replace the oil cooler due to wiring tape that accidentally got caught when the factory assembled the engine. That I can understand, that was a fluke. But when I get my BRAND NEW car from them, they didn't even bother to wash it, vacuum it out, give me a complimentary oil change or anything. All I got was a hollow "we're sorry it took so long". 5 DAYS TO DO 3 HOURS OF WORK! I wouldn't recommend this dealership to anyone! Moritz CJD&R is a bunch of lowlifes just like the lowlifes at Meador CJD&R! STAY AWAY FROM MORITZ AND MEADOR!!!

Got me in and out without delay. Dealership observed COVID safety precautions. Kept my vehicle clean on inside. Waiting area clean and sanitized for customer. Good job Moritz!

Great service. Competent, friendly staff. Was easy to schedule an appointment. Received my car on time and completed all work the same day. Would highly recommend.

This was our first visit to get our truck serviced. Because of our excellent experience from drop off to pick up, we will definitely be back and recommend others to get their vehicles serviced at this dealer. Thank you Jimmy Pool and team for outstanding service!

Fast friendly professional service. I will definitely make this my go to place for maintaining my Jeep. The ability to schedule service online is a big bonus.

Great service. Service advisor Nick Wilson got me in and out in under an hour for an oil change, tire rotation and state inspection. Outstanding customer service!

Jimmy Pool is an awesome service advisor! I always go to him when I need any kind of service done on my car. I recommend him to everyone that I talk to..

Great service from the beginning to the end. I will definitely go back for all future service needs. Thank you Moritz for a job well done!