Moritz Chrysler Jeep Dodge Ram - Service Center

Gary Davis is the best Service Advisor I've ever dealt with. I'm constantly updated on the status of my vehicle and Lisa was gracious enough to schedule me a loaner. It's always an inconvenience to have y with. I'm constantly updated on the status of my vehicle and Lisa was gracious enough to schedule me a loaner. It's always an inconvenience to have your vehicle repaired, but those guys make it as painless as possible. Many thanks to Gary and Lisa who always provide great service. Hang on to those two. More

Mack made the test drive educational and fun! Mack Mack made the test drive educational and fun! Mack worked with us to find the best car for the best price. We are excited about our new Jeep Wrangler Mack made the test drive educational and fun! Mack worked with us to find the best car for the best price. We are excited about our new Jeep Wrangler! More

My advisor, Jimmy, has always been so thorough when I bring my car in. He has always been my "go-to" for that reason. The Chrysler Team continues to impress me with their customer service. bring my car in. He has always been my "go-to" for that reason. The Chrysler Team continues to impress me with their customer service. More

Hi, I recently had my SUV in for warranty work. I just want to say how much I appreciate Moritz and their used vehicle warranty as well as my service advisor Terry. My car received a re-manufactured engin want to say how much I appreciate Moritz and their used vehicle warranty as well as my service advisor Terry. My car received a re-manufactured engine and it was done in a reasonable amount of time. Terry kept me up on all that was happening. Still can't believe the warranty was honored as described at purchase and no attempt to weasel out of it. I am a big fan of Moritz now - and greatly appreciate the professionalism Terry maintained through out the process. Thank you so much! More

Gary Davis is great. Excellent communication, timely service. Had to order a part, so I was able to take my Jeep home, He called as soon as the part came in, got me scheduled and I was in and out in an service. Had to order a part, so I was able to take my Jeep home, He called as soon as the part came in, got me scheduled and I was in and out in an hour. Great experience. More

We use Moritz because everyone is always very friendly. We usually receive efficient and courteous service. When there are bumps in the road, the technicians are very diligent in communicating that to us We usually receive efficient and courteous service. When there are bumps in the road, the technicians are very diligent in communicating that to us. Also, Jimmy Pool and Gary Davis are the BEST! More

This is the worst service department ever. They let you make appointment then tell you your issue is not important enough to work on when you arrive due to COVID and them being short staffed. That would b make appointment then tell you your issue is not important enough to work on when you arrive due to COVID and them being short staffed. That would be understandable (if they didn't talk down to you like you don't understand) if they had taken the time to call and let you know ahead of time so you could change your plans. I also have a job that COVID effects and have to take my vehicle in for repair when I can. I understand that Fridays are not the best day for repairs and that mine was not an emergency but it is a repair and I deserve the same treatment as everyone else that paid money for a vehicle with them. My vehicle is under warranty and the issue it has is important to me. This was my 2nd bad experience with this location. I was also told when purchasing vehicle that if brought in they would supply a vehicle to drive if I left mine, each time I have been there they do not want to honor that commitment. I will NEVER purchase another vehicle from this dealership and will attempt to find another service department to use in the future. I was planning to purchase a new vehicle soon so I guess I will be shopping elsewhere. I wish there was a way to give less than 1 star. More

Got me in and out without delay. Dealership observed COVID safety precautions. Kept my vehicle clean on inside. Waiting area clean and sanitized for customer. Good job Moritz! COVID safety precautions. Kept my vehicle clean on inside. Waiting area clean and sanitized for customer. Good job Moritz! More