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Moritz Chrysler Jeep Dodge Ram - Service Center

Fort Worth, TX

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69 Reviews

69 Reviews of Moritz Chrysler Jeep Dodge Ram - Service Center

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May 19, 2020

Service tech found cause of the problem r The bulb was replaced allowing me to continue to operate the vehicle and a replacement part ordered. Very satisfied.as usual with the Moritz servi More

by afisher0864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
May 22, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Respectfully, The Moritz Chrysler Jeep Dodge Team

May 16, 2020

Dealer diagnosed fairly quickly but had to order a part so had to be there overnight. Problem was fixed fine. Dealer used paper floor mat and a plastic steering wheel cover. Unfortunately they left them i More

by dag
Recommend Dealer
Yes
Employees Worked With
Terry Casey
May 18, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Respectfully, The Moritz Chrysler Jeep Dodge Team

May 05, 2020

Great experience I have now brought my 2019 truck in for oil change and tire rotation. Awesome experience each time. They are friendly and never try to push unneces More

by asbrta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Moore, Nick Wilson, Terry Casey, Jimmy Pool
May 06, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, The Moritz Chrysler Jeep Dodge Team

May 02, 2020

Timeliness Friendly greeting when dropping off the vehicle. No expected finish time given although I was in no hurry. After 7 hours, I called and Gary Davis said More

by ttapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Davis
May 06, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Moritz Chrysler Jeep Dodge Team

April 29, 2020

Easy repair. It was easy to make appointment, quickly greeted and get the seat repaired. Job well done quickly and professionally. Thank you for your great servic More

by p.l.santana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Casey
Apr 30, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Respectfully, The Moritz Chrysler Jeep Dodge Team

April 24, 2020

Excellent experience. Fast, efficient, courteous, no surprises, quality work. Terry Casey is fantastic adviser. Dealership always friendly and helpful. Always satisfied when I leave this dealership. More

by Mike B.
Recommend Dealer
Yes
Employees Worked With
Terry Casey
Apr 27, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Respectfully, The Moritz Chrysler Jeep Dodge Team

April 22, 2020

Excellent service I had a recall and Nick took excellent care of my Ram 1500. Timing was great and was very satisfied with the excellent work the servicemen did on my t More

by Peggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Apr 23, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Respectfully, The Moritz Chrysler Jeep Dodge Team

April 21, 2020

Very responsive and professional quick price, clean practice safe distance nothing else to say nick Wilson is my service rep but I saw someone different of did a great job. More

by thtop
Recommend Dealer
Yes
Employees Worked With
Terry Casey
Apr 21, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Respectfully, The Moritz Chrysler Jeep Dodge Team

April 14, 2020

Good service Nick Wilson is who I always use in the service dep. and he takes care of me and my car by staying on top of the work to my car. More

by scotts2581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Apr 17, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Respectfully, The Moritz Chrysler Jeep Dodge Team

March 26, 2020

Great Service Great customer service. Took time to thoroughly explain problem and how it was fixed. Very quick on getting repairs done. Everyone is always so fri More

by sjshort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sikes
Mar 26, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, The Moritz Chrysler Jeep Dodge Team

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