Moritz Chrysler Jeep Dodge Ram - Service Center
Fort Worth, TX

69 Reviews of Moritz Chrysler Jeep Dodge Ram - Service Center
Service tech found cause of the problem r The bulb was replaced allowing me to continue to operate the vehicle and a replacement part ordered. Very satisfied.as usual with the Moritz servi The bulb was replaced allowing me to continue to operate the vehicle and a replacement part ordered. Very satisfied.as usual with the Moritz service. More
Dealer diagnosed fairly quickly but had to order a part so had to be there overnight. Problem was fixed fine. Dealer used paper floor mat and a plastic steering wheel cover. Unfortunately they left them i so had to be there overnight. Problem was fixed fine. Dealer used paper floor mat and a plastic steering wheel cover. Unfortunately they left them in the car when I picked it up. More
Great experience I have now brought my 2019 truck in for oil change and tire rotation. Awesome experience each time. They are friendly and never try to push unneces I have now brought my 2019 truck in for oil change and tire rotation. Awesome experience each time. They are friendly and never try to push unnecessary service. Will return. More
Timeliness Friendly greeting when dropping off the vehicle. No expected finish time given although I was in no hurry. After 7 hours, I called and Gary Davis said Friendly greeting when dropping off the vehicle. No expected finish time given although I was in no hurry. After 7 hours, I called and Gary Davis said all service was not completed. At that point he asked if I could leave it overnight which was not an option and I was taken back by the request. This was ordinary service, alignment, balance, and software update. I came to the dealership from 30 minutes away know it was not done but needed my vehicle. I got there and luckily he was finishing up. My opinion was that because no end time was provided by Gary, that my vehicle was not prioritized based on my appointment time. I will come back to the dealership but hope that a future visit is more timely. More
Easy repair. It was easy to make appointment, quickly greeted and get the seat repaired. Job well done quickly and professionally. Thank you for your great servic It was easy to make appointment, quickly greeted and get the seat repaired. Job well done quickly and professionally. Thank you for your great service. More
Excellent experience. Fast, efficient, courteous, no surprises, quality work. Terry Casey is fantastic adviser. Dealership always friendly and helpful. Always satisfied when I leave this dealership. surprises, quality work. Terry Casey is fantastic adviser. Dealership always friendly and helpful. Always satisfied when I leave this dealership. More
Excellent service I had a recall and Nick took excellent care of my Ram 1500. Timing was great and was very satisfied with the excellent work the servicemen did on my t I had a recall and Nick took excellent care of my Ram 1500. Timing was great and was very satisfied with the excellent work the servicemen did on my truck. More
Very responsive and professional quick price, clean practice safe distance nothing else to say nick Wilson is my service rep but I saw someone different of did a great job. practice safe distance nothing else to say nick Wilson is my service rep but I saw someone different of did a great job. More
Good service Nick Wilson is who I always use in the service dep. and he takes care of me and my car by staying on top of the work to my car. Nick Wilson is who I always use in the service dep. and he takes care of me and my car by staying on top of the work to my car. More
Great Service Great customer service. Took time to thoroughly explain problem and how it was fixed. Very quick on getting repairs done. Everyone is always so fri Great customer service. Took time to thoroughly explain problem and how it was fixed. Very quick on getting repairs done. Everyone is always so friendly. More